authorization create access token no connection could be made the target machine

Question

Hi there,

I am very new to this community, please if some one can help me on this issue:

I am trying to connect a application (from ClubRight) with a door access security system called Paxton and their software called Net2 Lite.

ClubRight is an online Gym membership registration portal with many features and the one we are trying to use is the door access, so all the members can access the Gym using a QR code generated by the ClubRight App,

So to work this I need to connect the app with Paxton software installed PC through API.

• First I had issue with the SSL certificate and I manage to fix that then now I have this problem and I searched online and didn't find a propre answer to my issue.
• The port trying to connect is 8443
• Paxton Database SQL

If you need any further details please let know

Answer 1

Dear Ashain72,

From your description, you're attempting to connect the ClubRight application to a PC running Paxton Net2 Lite software using an API over port 8443, and the system relies on a SQL database backend. You've successfully resolved an SSL certificate issue, but are now facing a connectivity or configuration challenge that’s preventing full integration.

Based on known integration patterns and Paxton’s architecture, here are some steps to help move forward:

1. Confirm API Availability and Authentication Requirements Paxton Net2 Lite does not expose a public REST API by default. Integration typically relies on the Net2 Local Web API, which uses OAuth2 with JWT access tokens. Ensure that the API service is installed and running on the Net2 server machine. You may need to request access or documentation from Paxton directly.
2. Verify Port and Firewall Configuration Port 8443 is commonly used for secure API traffic. Confirm that this port is open on both the local firewall and any network security appliances. Additionally, ensure that the SQL TCP port used by Net2 is open. You can find this by launching the Net2 Server Configuration Utility and checking the “General” tab.
3. Check for Localhost vs. Remote Access Limitations Some integrations (including Paxton’s own) may fail if the API client and Net2 service are on different machines. If possible, test the connection from the same PC where Net2 Lite is installed.
4. Use ClubRight’s Approved Integration Guide ClubRight provides a dedicated Paxton Access Control Integration guide, including setup instructions and hardware compatibility notes. If you're not using a ClubRight-approved installer, it's recommended to contact their support team at ******@clubright.co.uk to schedule a survey call for proper configuration.

Additional Notes

a) Ensure that any previous access control software integrations are fully removed before connecting ClubRight to Paxton, as conflicting services can block API access.

b) If you're using dynamic QR codes, confirm that Paxton supports this format—some setups only support fixed QR codes tied to membership numbers.

I hope this helps. Just kindly tick Accept Answer that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

Best regards,

Domic Vo