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Email hacked language changed

Full house 0 Reputation points
2025-09-18T14:29:49.5966667+00:00

Hello,

my email got hacked. Hacker left a threatening email draft and changed the language of my outlook to Chinese or Japanese characters. I activate google translate to look for language option, but there is no longer a language change option. Only time zone can be channged. I try to change the time zone but it kept going back to what the hacker put. What do I do?

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Full house 0 Reputation points
    2025-09-18T15:50:16.6466667+00:00

    I followed the link provided. The issue still persists. No “language” option only time zone

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  2. DaveM121 877.4K Reputation points Independent Advisor
    2025-09-18T15:07:59.78+00:00

    1

    For the threatening Email you received, did that Mention Pegasus, and did the Email seem to be sent form your own Email address, and did they indicate they had access to your PC and data and did they demand a crypto-currency payment or they would release your data to friends and contacts?

    If that is the Email you found in the draft folder, that is a well known scam, they do not have access to your accounts, data or PC, you can safely ignore and delete that Email.

    2

    For your Outlook changing to Chinese, this is currently a widely reported bug, try the steps provided by Sin-D on this thread:

    https://learn.microsoft.com/en-us/answers/questions/5550809/my-hotmail-is-hacked-and-i-m-chinese-language

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