2016 office pro

Question

I bought office pro 16 through my work, I uninstalled it from my old computer and trying to install it on my new computer but said its noy associated with my account. I have the 25 digit code for it but did not work either. Thank You

Answer 1

If you purchased Office 2016 via the HUP (Home Use Program), you may be able to reinstall via the Order History at https://www.microsoft.com/en-us/workplace-discount-program/order-history .

Note that you need access to the e-mail provided by your employer. If you are now working somewhere else, you can no longer access the product.

Answer 2

Hi ,

If you have the 25-digit code, you can activate by redeeming it, linking it to a Microsoft account, downloading it, and reinstalling.

https://setup.office.com/

Or

Uninstall Office 2016 and reinstall it without an internet connection. Enter the 25-digit code. It will either activate or give an error. You may have the option to activate by phone.

https://support.microsoft.com/en-au/office/-telephone-activation-is-no-longer-supported-for-your-product-error-when-activating-office-9b016cd2-0811-4cb3-b896-5a6a13177713

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Thanks