5,069 questions
0 answers
Computer keeps freezing
It freezes and even after being left alone for a long time it won't crash. I posted about a similar issue a while ago. and I feel like this is a separate issue. The games that triggered my previous issue are no longer causing freezes but no different…
Windows for home | Windows 11 | Gaming
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 46%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOW%3C/text%3E%3C/svg%3E)
3 answers
Emails outgoing not working
My email is [Moderator note: PII removed] @shaw.ca. After the last update on Windows 10, I am unable to send out emails.
Windows for home | Previous Windows versions | Email and communications
asked 2026-06-09T13:46:52.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
Reinhart Evelein
0
Reputation points
commented 2026-06-27T03:15:39.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
10,490
Reputation points Microsoft External Staff
Moderator
1 answer
ms outlook 2016 will not accept gmail password or app password
Just installed Microsoft Office 2016 Standard. I'm trying to set up a GMAIL account in the desktop Outlook program. Outlook refuses to accept the standard gmail password AND any APP passwords I create. How do I get Outlook working with a gmail account on…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,985 questions
asked 2026-06-25T15:18:45.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 83%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jean Schiller
0
Reputation points
edited a comment 2026-06-27T03:15:32.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Alice-N
10,700
Reputation points Microsoft External Staff
Moderator
1 answer
unable to connect to outlook email it comes up for 2 or 3 seconds then disappears and ask for a password
unable to connect to outlook email it comes up for 2 or 3 seconds then disappears and ask for a password I put my password in that i beleve is right comes up with error codes Session Id: PII Removed
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,985 questions
asked 2026-06-25T10:41:42.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 44%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Darren Gilchrist
0
Reputation points
commented 2026-06-27T03:13:29.95+00:00
Alice-N
10,700
Reputation points Microsoft External Staff
Moderator
1 answer
I am not receiving emails from all the people I used to including my solicitor
My email traffic is almost 0. When I send myself an email from another Outlook account it comes through and I can send emails but I’m not receiving them and other people have called me to say that they have sent me emails which I have not responded to. I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,332 questions
asked 2026-06-25T10:27:06.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 89%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
jigna patel
0
Reputation points
commented 2026-06-27T03:13:05.25+00:00
Alice-N
10,700
Reputation points Microsoft External Staff
Moderator
0 answers
NO one drive icon on taskbar
I have MS365 and OneDrive. No icon on taskbar. Not hidden. Currently running. In settings I can toggle it off and on--no difference. Tried Windows + options...no help. Can anyone help? Windows 11.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,608 questions
asked 2026-06-27T03:13:00.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 35%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
bob harmony
0
Reputation points
asked 2026-06-27T03:13:00.7233333+00:00
bob harmony
0
Reputation points
1 answer
Why am I constantly being logged out of all my email accounts on Outlook?
It seems like every two weeks, I am logged out of all my email accounts on the new Outlook. This is ridiculous, and I would like it to stop. Why is this happening, and can it be fixed?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,554 questions
asked 2026-06-25T16:27:04.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ian Montgomery
0
Reputation points
commented 2026-06-27T03:12:43.0066667+00:00
Alice-N
10,700
Reputation points Microsoft External Staff
Moderator
1 answer
how to delete groups in outlook
i have a lot of spam groups in outlook. How will i get rid of them?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,332 questions
asked 2026-06-25T18:20:53.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 89%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Brian Juler
0
Reputation points
commented 2026-06-27T03:12:19.4233333+00:00
Alice-N
10,700
Reputation points Microsoft External Staff
Moderator
1 answer
new outlook calendar
In new outlook, I can no longer arrow through the calendar, I have to click on each day. This takes more time and is so annoying. Old outlook I was able to arrow through. Why doesn't new outlook let me arrow to the next day.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,554 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 35%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
outlook sign in
Why do I have to sign in to outlook all the time on both my macbook and my iphone - EVEN WHEN I AM ALREADY SIGNED IN?
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,568 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
2 answers
Help needed understanding WinDbg reading after BSOD
Hello! Looking for someone who can help me understand the reading of a Minidump file I got after a sudden bluescreen this morning (Windows 11). PC specs: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (3.60 GHz) 16,0 GB RAM NVIDIA GeForce RTX 2080 SUPER (8…
Windows for home | Windows 11 | Performance and system failures
31,784 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 99%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 79%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
I was wondering if it was possible to buy Robux using my microsoft balance?
I redeemed a 5$ gift card off Microsoft rewards but it went straight to my balance instead of the usual 25-digit gift card code. I can't find any way to pay with my balance (I checked the website, mobile app, and pc app) and the only option I've seen…
Windows for home | Windows 11 | Microsoft Store
3,136 questions
asked 2025-08-17T22:02:25.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBO%3C/text%3E%3C/svg%3E)
Bryan Osagie
30
Reputation points
commented 2026-06-27T03:10:15.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 35%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUB%3C/text%3E%3C/svg%3E)
Ulan B
5
Reputation points
5 answers
Recurring 0x1E bugcheck in nt!ExpPoolTrackerChargeEntry on Windows 11 25H2 (26100.8655), not fixed by KB5094135
My Alienware 18 (model AA18250) on Windows 11 25H2 has been blue-screening repeatedly for about five weeks, and I would like it escalated since the latest cumulative update did not fix it. Failure signature (consistent across 15+ dumps since early…
Windows for home | Windows 11 | Performance and system failures
31,784 questions
asked 2026-06-16T05:45:47.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 44%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Pat Gordon
20
Reputation points
commented 2026-06-27T03:10:11.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 24%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nicholas D
0
Reputation points
1 answer
Calendar Not Appearing in Outlook
I'm using Outlook for Mac OS 26.5.1 and I'm trying to use the Outlook calendar feature. However, it doesn't appear in the left hand side in the Outlook app. When I click on the calendar there's not option to add a calendar and none of my events appear.…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,568 questions
asked 2026-06-25T21:12:39.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 24%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Margaret K
0
Reputation points
commented 2026-06-27T03:08:22.59+00:00
Alice-N
10,700
Reputation points Microsoft External Staff
Moderator
2 answers
"Deep Cleanup" in PC Manager App is not working
Attempt to "Deep Cleanup" in PC Manager App returns - "Unable to proceed. Please go back and retry". What is the recourse to have the app work completely?
Windows for home | Windows 11 | Performance and system failures
31,784 questions
asked 2026-06-25T07:37:09.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 49%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anil singh
0
Reputation points
answered 2026-06-27T03:07:59.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
15,985
Reputation points Microsoft External Staff
Moderator
1 answer
Word crashes when I attempt to save document as pdf
Word crashes when i try to save documents as pdfs. I want to reinstall word to fix the problem.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,498 questions
asked 2026-06-27T02:33:05.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hazlett
0
Reputation points
answered 2026-06-27T03:07:34.16+00:00
TaoLi
89,905
Reputation points
Independent Advisor
0 answers
Word Crashes When Saving Document as PDF Only When Automatic Hyphenation Turned On?
Word Crashes When Saving Document as PDF Only When Automatic Hyphenation Turned On?
Microsoft 365 and Office | Word | Other | Other
Microsoft 365 and Office | Word | Other | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
570 questions
asked 2026-06-27T03:05:47.84+00:00
John Hazlett
0
Reputation points
asked 2026-06-27T03:05:47.84+00:00
John Hazlett
0
Reputation points
2 answers
Unable to open documents in OneDrive - Personal and unable to install it
I try to open a word document and it has a pop up to check my OneDrive - Personal Account to be sure it is turned on. I don't even know how to check it.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,608 questions
asked 2026-06-27T02:28:04.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 44%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Pat Metheny
0
Reputation points
answered 2026-06-27T03:05:13.3833333+00:00
EmilyS726
243.3K
Reputation points
Independent Advisor
2 answers
Problem understanding display of large numbers in excel
Hi All. Probably a very 'novice' question this, but can't find the solution (if there is one). I need to work with numbers of 16 digits, which are really only reference numbers (think of invoice numbers, etc.) Although I can enter the numbers, once…
Microsoft 365 and Office | Excel | For home | Other
Microsoft 365 and Office | Excel | For home | Other
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
602 questions
asked 2026-06-25T16:18:05.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 13%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
PETER VROOMEN
0
Reputation points
edited an answer 2026-06-27T03:04:33.8066667+00:00
riny
20,870
Reputation points
Volunteer Moderator
0 answers
can I keep a hotmail email if I cancel my account?
I have two microsoft accounts. I want to delete one, but I use the email in outlook for this account. Can I use that email in my second account?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
22,997 questions
asked 2026-06-27T03:04:28.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 51%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK6%3C/text%3E%3C/svg%3E)
KarenBoice-6460
0
Reputation points
asked 2026-06-27T03:04:28.17+00:00
KarenBoice-6460
0
Reputation points