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Retrieving hacked account

Gaurav Pasnuri 20 Reputation points
2025-10-12T23:06:38.57+00:00

Hey I have lost my microsft account, I have the gmail linked to it, but i dont have the username, I think it is hacked, and I cant retrieve it. I tried forgot username it doesn't help me figure out the username, and support helpline number puts me on loop or directs me to hacked q/a page, Please help me figure out my username for the account.

Microsoft 365 and Office | Other
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Answer accepted by question author

Xavier-D 8,505 Reputation points Microsoft External Staff Moderator
2025-10-13T04:34:22.4566667+00:00

Hello Gaunav Pasnuri,

Welcome to Microsoft Q&A forum

Because this is just a Community Forum, we do not have access to your account and this request may require sensitive personal information. Here is how to contact Microsoft Support chat for further assistance about your hacked account.

  1. Open a website link - Contact - Microsoft Support
  2. In the box below "We're here to help", type Microsoft 365, click "Get Help", and then click "Contact Support" below.
  3. In this section, you will need to sign in to your Microsoft account.
  4. Select "Microsoft 365 and Office" under Products & Services, select "Technical Support" as the category, and click to confirm
  5. You can select " Chat with a support agent in your web browser " to access the chat window.

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