Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Have followed the troubleshooting procedure(s) without success. Can anyone help?
Using Classic Outlook on Windows for personal email, calendar, and contact management
Unfortunately, this did not solve the problem.
Hi! Cassandra. Yes, I'm here to help.
You have to search first the missing pst file.
Open File Explorer.
In the search bar, type:
*.pst
Wait a bit, this might take a few minutes while Windows searches your entire drive.
You’re looking for files like:
Outlook.pst
archive.pst
personal.pst
Let me know if you're able to find it.
Best regards,
Kimberly