Lost access to account - persistent session

Jdog 0 Reputation points
2025-10-22T23:14:34.3733333+00:00

Please PM -
Account hacked and security info was changed. Persistent sessions still remain on windows. Able to retrieve a Auth token for account lookup and account is found however the original email was changed. Will provide all details available in a pm

Outlook | Windows | New Outlook for Windows | For home
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  1. Jeronimo Fuerte 43,065 Reputation points Independent Advisor
    2025-10-23T00:22:40.2+00:00

    Sorry to hear about the problems you have with your account. Please fill out this form https://aka.ms/recovermyaccount

    This is a form you can fill out that will go to a team specially equipped to handle scenarios like this, you should get an email response within 4 hours. The team on the other end will help work through this situation.

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