Email Signature

Question

Why does my saved email signature delete itself from my settings? I have "created" a signature multiple times. Set the default to automatically attach with each new email composed. Then a few days later i notice its not on the emails. I go into the settings, and the entire signature is nowhere to be found.

Answer 1

There are a few reasons why your saved email signature might be disappearing from your settings:

1. Special Characters: If your email signature contains special characters, it may cause issues with saving or displaying the signature. For example, certain characters can interfere with the functionality of the email client, leading to the signature not being saved properly.
2. User Permissions: If you are not the owner of the signature or if your permissions have changed, you might not be able to see or access the signature you created.
3. System Issues: Occasionally, there may be bugs or issues within the email application that can cause signatures to be lost or not displayed correctly.
4. Default Signature Settings: If you have multiple signatures and set a different one as the default, the previously set default signature may not appear as expected.

To resolve the issue, consider simplifying your signature by removing any special characters and ensuring you have the correct permissions to manage your signatures. If the problem persists, you may want to check for updates or consult support resources for further assistance.

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References:

• Create a signature for your email or for a queue
• You can't create a new message from Outlook Web App in Microsoft 365