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Word opening up square document instead of 8.5 x 11

Roberta E Sonnino 11 Reputation points
2020-08-03T17:20:34.323+00:00

I am using Word for Mac version 16.39, 2020.

All of a sudden, Word opens my documents as squares and the cursor is way at the top, yet my settings show the normal 8.5x11 with one inch margins. I would like to go back to the traditional Print View as a vertical rectangle... like the print will be. I saw an older post along these same lines, but the reply may have been for PC, as it did not correspond to what I see on my Mac (under "File", there is no "Options"):

*You have probably accidentally unchecked the "Show white space between pages in Print Layout view" option. You can check it again in File->Options->Display (that's in Word 2010).

I can't find the "Show white space..." option. Can someone help me fix this?

Thanks.

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Emily Hua-MSFT 27,651 Reputation points
    2020-08-04T02:48:36.003+00:00

    Hi Roberta,

    From the Menu Bar please choose Word > Preferences > View, check the box of "White space between pages in Print Layout View" under Show Window Elements.

    15293-capture56.jpg

    2 people found this answer helpful.

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