Integrated Camera

Question

How to download the camera hardware to get camera to working

Answer 1

I’m sorry to hear you’re experiencing this issue. I’m happy to help.

Please visit your computer manufacturer’s website, download, and install the camera driver for your specific model, then restart your computer.

If you need help finding the correct driver, could you provide the make and model of your device? To do this:

Press Windows + S, type MSINFO32, and hit Enter.

Share a screenshot of the System Information window that opens.

Answer 2

To get your integrated camera working, you typically need to ensure that the appropriate drivers are installed. If your camera supports PTP (Picture Transfer Protocol), simply plugging in the device should automatically install it as a Windows Image Acquisition (WIA) device using the Microsoft PTP WIA Minidriver. If you need to add extensions or customizations, you may need to create an INF file that includes sections from sti.inf.

Additionally, if you're using a USB Video Class (UVC) camera, it should work with the system-supplied UVC driver (Usbvideo.sys) without needing to supply your own driver. This driver supports various versions of Windows and is compliant with ACPI power management, making it easier to manage the device.

If the camera is still not functioning, you may want to check the manufacturer's website for the latest drivers specific to your hardware, or ensure that any physical privacy sliders on the camera are opened.

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References:

• Installing a PTP Camera
• USB Video Class driver overview

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