365 subscription

Question

Hello,

Best buy accidentally cancelled my subscription for 365. I have escalated the case # with Best Buy. Is it possible to have it re activate through Microsoft?

Answer 1

If you are a Microsoft 365 Home user, try going to account.microsoft.com/services, find your subscription, select "Manage", and turn on "recurring billing".

Answer 2

Yes, it is possible to reactivate your Microsoft 365 subscription through the Microsoft 365 admin center if it was canceled. The steps to reactivate depend on the type of billing account you have:

1. Go to the Microsoft 365 admin center.
   • If you’re using the Simplified view, select Billing.
   • If you’re using the Dashboard view, go to Billing > Your products.
2. Select the subscription that you want to reactivate.
3. In the Billing settings section, under Subscription status, select Reactivate.
4. Follow the prompts to complete the reactivation process.

If you have any issues or need further assistance, you can contact Microsoft support for help with reactivating your subscription.