Microsoft 365 and Office | Subscription, account, billing | For education | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
8 questions
1 answer
Refund for unintended renewal subscription on Microsoft word
Hello, I was automatically charged in the amount of ₱489.00 for renewal of subscription for Microsoft word. However, I no longer use the app. Could you please help me get a refund for this? I haven’t use it yet.
Microsoft 365 and Office | Subscription, account, billing | For education | iOS
asked 2026-07-03T06:02:01.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gabriel Llante
0
Reputation points
commented 2026-07-05T23:11:13.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
13,285
Reputation points Microsoft External Staff
Moderator
1 answer
FM20.dll has gone missing from my computer
I am a developer & need FM20.dll to complete an Excel project. I had it but it's gone missing. I've tried uninstalling & installing Microsoft 365. Is there a way to download just that DLL?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,555 questions
asked 2026-03-06T20:41:44.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 27%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jim McNeill
0
Reputation points
commented 2026-07-05T23:11:04.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 63%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vexen Crabtree
0
Reputation points
0 answers
MS teams has added loop components and a tab to all my channels
This morning I opened up our MS teams to find a new tab at the top called "page" and a loop component saved to the shared folder. Why? How can I remove from all my channels quickly before people start using it?
Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
Controlling settings, permissions, and membership within Teams and channels
1,366 questions
asked 2026-07-05T23:10:43.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Damian Wilson
0
Reputation points
asked 2026-07-05T23:10:43.86+00:00
Damian Wilson
0
Reputation points
0 answers
External CD/DVD installation problem
I bought an external CD/DVD drive. The computer recognized the drive but when I insert a disc a message "Block by administrator" show up and don't let me used it. My laptop is HP Windows 11. What can I do?
Windows for home | Windows 11 | Devices and drivers
23,499 questions
asked 2026-07-05T23:09:59.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 94%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Maria Freytes
0
Reputation points
asked 2026-07-05T23:09:59.1233333+00:00
Maria Freytes
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft Rewards streak broken due to no fault of my own, can you please restore?
Hello, My Microsoft Rewards streak was unexpectedly reset to 1, even though I completed all of my daily activities and my full quota of searches. I have maintained my streak consistently for over 300 days without ever missing a day. On the day the streak…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,660 questions
asked 2026-07-03T17:39:28.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Teresa Rudolph
20
Reputation points
commented 2026-07-05T23:09:32.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 56.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mima R
0
Reputation points
1 answer
How to fix the share button in photoa
The share button does not work. it shows clickable but when i click it nothing happens
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,107 questions
asked 2026-07-02T15:25:12.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brittany Martin
0
Reputation points
commented 2026-07-05T23:08:01.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
18,600
Reputation points Microsoft External Staff
Moderator
1 answer
How do I resolve the error code: 0xE0000644 9zu13 on OneNote?
The Issue: My desktop application is locked in a "Read-Only" version for this notebook. When I try to sync manually, it fails and throws the following error code: 0xE0000644 9zu13. Apparently this error code shows up "when a section group…
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,916 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
0 answers
What happened to Robux Gift Cards on Microsoft Rewards?
I remember it was there but was it a limited time thing. I hope they come back
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
7,660 questions
1 answer
Token Service in Teams Bot SSO
We are implementing Teams SSO for a bot using the Agents 356 SDK (.NET) and want to confirm our security assumptions about the Token Service exchange endpoint before shipping. Flow summary (for context): Bot acquires a service token at startup via MSAL…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,014 questions
asked 2026-07-05T13:50:11.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMY%3C/text%3E%3C/svg%3E)
Mohamed Yassine Landolsi
40
Reputation points
commented 2026-07-05T23:00:50.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 69%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin-V
16,240
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to use templates in new outlook
I have accessed many guides for setting up templates in new Outlook. None work. The controls they say to use are nowhere to be found in my outlook - they don't show up. Not the ... or the save as menu, or any other. Do I have to uninstall and reinstall…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
11,596 questions
asked 2026-07-04T17:35:52.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Paul Cardin
20
Reputation points
answered 2026-07-05T23:00:05.6733333+00:00
Paul Cardin
20
Reputation points
1 answer
Microsoft Account: Conservator unable to access account for father who has advanced Alzheimer's
I need help with a Microsoft account that belongs to my father. My father has advanced Alzheimer's disease and has not used this Microsoft account for years. I am his recently court-appointed conservator and am responsible for managing his finances and…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,209 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 2%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
How to re-format a time ccolumn in a spread sheet that seems to be locked in to former formatting?
I am trying to build an Excel Table based on a copy of the files and folders of File Explorer. I have included a column where an entry of the duration of the time to complete the item listed on that row is entered. This is not a formula, but only a…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,725 questions
asked 2026-07-05T13:09:38.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 48%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGY%3C/text%3E%3C/svg%3E)
Glenn Youngblood
0
Reputation points
commented 2026-07-05T22:59:04.37+00:00
Ashish Mathur
102.2K
Reputation points
Volunteer Moderator
2 answers
D365 F&O Reporting
Hi, I would like to know if I am able to select the Main Category as the column J but be able to show all the linked accounts on the income statement. Instead of linking the main accounts individually to show the accounts in the report. The main reason…
SQL Server Reporting Services
SQL Server Reporting Services
A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.
3,168 questions
asked 2026-07-05T22:53:04.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dhakshi Gurunada
0
Reputation points
answered 2026-07-05T22:56:23.94+00:00
Dhakshi Gurunada
0
Reputation points
1 answer
my account exist butdosent exist
Hello today when I went to log into my account, please find a message written on this account, it doesn't exist, but I had Minecraft on it and I have a lot of personal information. I think it was hacked. Help
Windows for home | Windows 11 | Accounts, profiles, and login
9,482 questions
asked 2026-07-05T20:36:56.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tiago Mota
0
Reputation points
edited the question 2026-07-05T22:55:46.3266667+00:00
MartMcd
2,675
Reputation points
Volunteer Moderator
1 answer
a search window always pops up
a window keep popping up in the middle of my screen
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,470 questions
asked 2026-07-05T21:35:37.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 28.999999999999996%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Monique Caron-Krug
0
Reputation points
answered 2026-07-05T22:53:50.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
166K
Reputation points
Independent Advisor
4 answers
can't validate windows after motherboard change
Changed motherboard. Gone through all the on line procedures for validation. Always fails.
Windows for home | Windows 11 | Licensing and activation
4,948 questions
asked 2026-07-05T18:21:20.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 9%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Peter Ramm
0
Reputation points
answered 2026-07-05T22:53:35.7366667+00:00
Peter Ramm
0
Reputation points
1 answer
I accidentally purchased 2 copies of windows in the windows store
I was trying to purchase a new copy of windows to re-activate my computer after a hardware change. When I was making the purchase, the window closed with no notification of success and at the same time I got a credit card fraud alert that I had to…
Windows for home | Windows 10 | Microsoft Store
6,542 questions
asked 2026-07-05T22:18:31.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 32%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jessica Sumner
0
Reputation points
answered 2026-07-05T22:53:21.9333333+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Team app can not login when computer restart
Hi, I face one question about team user can not login team app . When I try to clean team app cache and restore it, the user can login team app normally, but when then computer restart, the user can not login in. I check log , it show information as…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,307 questions
asked 2026-06-12T12:26:11.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHY%3C/text%3E%3C/svg%3E)
Hsu Yao Chang
1
Reputation point
accepted 2026-07-05T22:53:12.6033333+00:00
Hsu Yao Chang
1
Reputation point
2 answers
Unable to activate Azure for Students via GitHub Student Developer Pack
Title: Unable to activate Azure for Students via GitHub Student Developer Pack Hello, I have an active GitHub Student Developer Pack, and I am trying to activate the Azure for Students benefit. However, the activation is not working. I also need…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,871 questions
asked 2026-07-04T22:10:47.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 85%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Akanksha Jadhav
0
Reputation points
commented 2026-07-05T22:51:00.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,180
Reputation points Microsoft External Staff
Moderator
2 answers
using Word, insert line, type on line with other text moving
using Word docx, inserted a straight line shape between word. Want to type on the line without the current text moving
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,315 questions
asked 2026-07-05T19:25:53.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Ron L
0
Reputation points
answered 2026-07-05T22:50:48.5466667+00:00
Stefan Blom
344.2K
Reputation points MVP
Volunteer Moderator