Constant Freezes

Question

Hello, I have a problem with often freezes while gaming that I forces me to shutdown my PC. Sometimes this happens as well when under no load and when the PC works in the background where it freezes. I checked the Event Viewer I have two errors always pop up when the freeze happens and I would like to have help deciphering what they mean and maybe get some support either way. My PC components: Motherboard: Gigabyte Z590 UD AC; Processor: 11th Gen Intel(R) Core(TM) i9-11900KF @ 3.50GHz, 3504 Mhz, 8 Core(s), 16 Logical Processor(s); Ram: DDR4 32 GB, GPU: Aorus Nvidia RTX 3080. I think the issue may be the power supply but I do not trully know as my pc was a pre-build I don't know how to make sure that this is the issue

• System
  • Provider
  [ Name] Application Popup [ Guid] {47bfa2b7-bd54-4fac-b70b-29021084ca8f} [ EventSourceName] Application Popup
  • EventID 56
  [ Qualifiers] 49156 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x80000000000000
  • TimeCreated
  [ SystemTime] 2026-05-03T14:18:12.9445059Z EventRecordID 52039 Correlation
  • Execution
  [ ProcessID] 4 [ ThreadID] 424 Channel System Computer DESKTOP-AC0OC9U Security
• EventData ACPI 2 000000000300280000000000380004C000000000380004C000000000000000000000000000000000

---

Binary data:

In Words

0000: 00000000 00280003 00000000 C0040038

0010: 00000000 C0040038 00000000 00000000

0020: 00000000 00000000

In Bytes

0000: 00 00 00 00 03 00 28 00 ......(.

0008: 00 00 00 00 38 00 04 C0 ....8..À

0010: 00 00 00 00 38 00 04 C0 ....8..À

0018: 00 00 00 00 00 00 00 00 ........

0020: 00 00 00 00 00 00 00 00 ........

and

• System
  • Provider
  [ Name] Microsoft-Windows-WHEA-Logger [ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220} EventID 1 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x8000000000000002
  • TimeCreated
  [ SystemTime] 2026-05-03T14:18:35.1796077Z EventRecordID 52116
  • Correlation
  [ ActivityID] {6b197938-01ca-4ea3-97ae-6b2dbf9af71f}
  • Execution
  [ ProcessID] 3160 [ ThreadID] 4496 Channel System Computer DESKTOP-AC0OC9U
  • Security
  [ UserID] S-1-5-19
• EventData Length 7608 RawData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

Answer 1

Hi,

To better understand the issue, Please see the article below on how to share System logs.

http://www.yourwindowsguide.com/2017/12/how-to-share-event-logs-in-case-of.html

Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.

Answer 2

The WHEA-Logger Event ID 1 together with ACPI-related Event ID 56 indicates a hardware-level error, not a simple driver or app crash. On a high‑power system (i9‑11900KF + RTX 3080), the most common causes are:

• Unstable or marginal PSU (power supply) under GPU/CPU load
• Motherboard power delivery or BIOS/ACPI issues
• CPU/GPU instability (overclock, XMP, or thermal/power limits)

Because the context only includes similar cases and not the exact decoding of this specific WHEA record, only safe, generic, hardware-focused steps can be given.

Recommended steps, in order:

1. Eliminate overclocks and aggressive profiles
   • In BIOS, load “Optimized Defaults” / “Load Defaults”.
   • Disable CPU overclocking and Intel Turbo Boost enhancements beyond stock.
   • Disable XMP/DOCP for RAM temporarily (run RAM at JEDEC default speed/voltage).
   • If GPU is overclocked (including factory OC profiles in vendor software), switch to a “reference/stock” profile.
2. Check power supply basics
   • Confirm the PSU wattage and model from the label on the unit. For an i9‑11900KF + RTX 3080, a quality 750–850 W PSU from a reputable brand is typically recommended.
   • Ensure:
     • GPU is powered with two separate PCIe power cables from the PSU (not daisy‑chained from one cable if the PSU provides multiple).
     • All motherboard power connectors (24‑pin ATX, 8‑pin CPU, and any additional 4/8‑pin CPU connectors) are firmly seated.
   • If the PSU is low‑quality or borderline wattage, replacing it with a known good, higher‑quality unit is a strong next step when WHEA errors occur under load.
3. Thermal and stability checks
   • Monitor CPU and GPU temperatures while gaming using a hardware monitor tool.
   • If CPU or GPU approaches its thermal limit (around 90 °C+), improve cooling (clean dust, improve case airflow, re‑seat coolers if needed).
   • Run separate stress tests (one at a time):
     • CPU‑only stress test.
     • GPU‑only stress test.
   • If freezes happen only under GPU load, suspect PSU or GPU; if under CPU load, suspect CPU/VRM/BIOS.
4. BIOS and chipset
   • Update motherboard BIOS to the latest stable version from Gigabyte for the Z590 UD AC.
   • Install the latest Intel chipset drivers for the platform.
   • After updating, again load BIOS defaults and only re‑enable what is necessary.
5. Memory check
   • Run Windows Memory Diagnostic (extended test) or an equivalent memory test.
   • If any errors appear, test RAM sticks one by one and in different slots.
6. If freezes persist after the above
   • If possible, test with a different known‑good PSU.
   • If the issue disappears with a different PSU, the original PSU is the likely cause.
   • If it persists even with a good PSU and default BIOS settings, the fault is likely on the motherboard, CPU, or GPU and may require professional diagnostics or RMA.

These steps align with how similar hardware error and freeze cases are resolved in practice: by removing overclocks, confirming stable power delivery, checking thermals, and then isolating PSU vs. board/CPU/GPU.

---

References:

• My Windows 11 PC Hard Freezes for about 30 seconds to a minute when I play certain games. - Microsoft Q&A
• Recurring "LiveKernelEvent 1b8" hardware error (Watchdog Timeout) - Microsoft Q&A