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epson printer won't print

Veda Compton 0 Reputation points
2026-05-17T22:50:21.76+00:00

eson printer won't print after adding new ink it doesn't even pick up the entire document just broker lines

Windows for home | Other | Devices and drivers
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  1. EmilyS726 232.4K Reputation points Independent Advisor
    2026-05-17T23:24:32.7966667+00:00

    Hello

    If it prints broken lines, this typically is not a Windows issue. Can you try to print from another device, such as your phone and see if it prints the same quality?

    If the issue is coming from no matter which device you print from, I am not surprised that you need to clean the print head, not that you literally clean it, but you need to follow Epson's specific instruction to do it via their app.

    See if you can test print from another device first.

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  2. AI answer

    2026-05-17T22:50:41.19+00:00

    Follow these steps in order on the Windows PC:

    1. Remove and reinstall the printer in Windows
      1. Select Start > Settings > Bluetooth & devices > Printers & scanners.
      2. Select the Epson printer and choose Remove / Remove device.
      3. Restart the PC.
      4. Go back to Settings > Bluetooth & devices > Printers & scanners.
      5. Select Add device next to Add a printer or scanner and let Windows detect and add the printer again.
    2. Update or reinstall the printer driver
      1. Select Start > Device Manager.
      2. Expand Printers.
      3. Right‑click the Epson printer and select Update driver.
      4. If no update is found or printing is still broken, right‑click again and select Uninstall device, then restart the PC so Windows reinstalls the driver automatically.
      5. If Windows still cannot use the printer correctly, download a compatible driver from the Epson support site for the exact model and Windows version, install it, and restart the PC.
    3. Clear and reset the Print Spooler (fixes stuck or partial jobs)
      1. In the taskbar search box, type services and select Services.
      2. On the Standard tab, double‑click Print Spooler.
      3. Select Stop, then OK.
      4. In the taskbar search box, type %WINDIR%\system32\spool\printers and open that folder.
      5. Delete all files in this PRINTERS folder.
      6. Open Services again, double‑click Print Spooler, select Start and set Startup type to Automatic, then select OK.
    4. Test printing
      1. Go to Settings > Bluetooth & devices > Printers & scanners.
      2. Select the Epson printer and print a Test page.
      3. If the test page prints correctly but documents still show broken lines, reinstall the printer driver again using the latest driver from Epson.
    5. If the problem continues If Windows steps and driver reinstall do not resolve the issue, contact Epson support for model‑specific checks (such as printhead cleaning or ink issues), and also send feedback to Microsoft via Start > Feedback Hub > Report a problem.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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