Google Capcha Malware Scam

Question

Yesterday I was using google to login to my Online preparatory Classes and suddenly a capcha code was revealed to me. Initially i had a doubt it was malware so I decided to cut it and login again and same thing happened again 3 - 4 times. Eventually I decided to do what the capcha told me by entering command prompt because I was fed up of it. I though it might be legit considering I always visited the site. But after doing everything it asked nothing came forward and got to know it was a scam by doing research. Once again today I used google to access my online classes the same thing is showing.

Also I generally use Opera in order to do most of my work. I only use google browser for watching lectures or some small tasks on my laptop

Can you help me with situation? I have scanned the entire system with Windows defender (full scan, offline scan as well as MRT Scan) and they have found nothing suspicious .

the below images are when I accessed my online class website today same situation again but this time I did not enter command prompt and took the image. Please help.

Answer 1

@Ketan ba Surwase

Scan your whole ssd or hdd with antivirus or defender , enablle M2A and other authentication future.

Answer 2

Hello

that’s the infamous info stealer. The code called for a legitimate Windows service to download and install something from a certain website so it can steal your information.

Antivirus software like malwarebytes claimed their scans can help. In reality it’s honestly best to back up your personal files and clean install.

Answer 3

1. Disconnect from sensitive use

Don’t do banking, payments, or important logins on the laptop for now.

Change passwords from another device

Change:

Google password

  Email passwords
  
     Important accounts
     
     Enable 2FA.
     

Remove suspicious Chrome extensions In Google Chrome open:

chrome://extensions

Delete anything unknown.

Reset Chrome Open:

chrome://settings/reset

Click “Restore settings to original defaults”.

Clear browser data In Chrome and Opera:

Clear cache + cookies + site data (“All time”).

Run extra malware scans Download and run:

Malwarebytes

AdwCleaner

Check startup apps

Task Manager → Startup Apps

Disable unknown programs.

Test the class website on phone

Open the same site on mobile data.

If fake CAPTCHA appears there too → site/ad problem.

If only on laptop → browser/system issue.

If you ran PowerShell/cmd commands from CAPTCHA Treat system as risky. Safest option:

Backup files

Reinstall Windows cleanly.

Remember A real CAPTCHA NEVER asks you to:

open CMD,

run PowerShell,

paste commands,

• press Win+R.

Disconnect from sensitive use

  Don’t do banking, payments, or important logins on the laptop for now.
  

Change passwords from another device

  Change:
  
        Google password
        
              Email passwords
              
                    Important accounts
                    
                       Enable 2FA.
                       
                          Remove suspicious Chrome extensions  
                          In Google Chrome open:
                          
                             `chrome://extensions`
                             
                                Delete anything unknown.
                                
                                   Reset Chrome  
                                   Open:
                                   
                                      `chrome://settings/reset`
                                      
                                         Click “Restore settings to original defaults”.
                                         
                                            Clear browser data  
                                            In Chrome and Opera:
                                            
                                               Clear cache + cookies + site data (“All time”).
                                               
                                                  Run extra malware scans  
                                                  Download and run:
                                                  
                                                     [Malwarebytes](https://www.malwarebytes.com/?utm_source=chatgpt.com)
                                                     
                                                        [AdwCleaner](https://www.malwarebytes.com/adwcleaner?utm_source=chatgpt.com)
                                                        
                                                           Check startup apps
                                                           
                                                              Task Manager → Startup Apps
                                                              
                                                                 Disable unknown programs.
                                                                 
                                                                    Test the class website on phone
                                                                    
                                                                       Open the same site on mobile data.
                                                                       
                                                                          If fake CAPTCHA appears there too → site/ad problem.
                                                                          
                                                                             If only on laptop → browser/system issue.
                                                                             
                                                                                If you ran PowerShell/cmd commands from CAPTCHA  
                                                                                Treat system as risky.  
                                                                                Safest option:
                                                                                
                                                                                   Backup files
                                                                                   
                                                                                      Reinstall Windows cleanly.
                                                                                      
                                                                                         Remember  
                                                                                         A real CAPTCHA NEVER asks you to:
                                                                                         
                                                                                            open CMD,
                                                                                            
                                                                                               run PowerShell,
                                                                                               
                                                                                                  paste commands,
                                                                                                  
                                                                                                     press Win+R.