Email Hacked

Question

My email was hacked when traveling around Europe. I changed my password but the hackers have control of my email. Can't find any answers on MSN support or a phone number to speak with a representative. HELP.

Answer 1

To help narrow down the issue:

1. Can you share what made you think the accounts were hacked?
2. Does it look like the email address linked to your account was changed?
3. Did you receive any alerts, notice unusual activity, or received any notice that your security info was changed (email/phone updated)?

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If you are currently traveling, some sign-in attempts and security alerts may be triggered because Microsoft detects a new location, device, or network. In some cases, these alerts can be related to your own activity rather than an unauthorized person accessing the account.

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If the issue persists, please provide more details by answering my questions.

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