Exam discount

Question

I have not used my exam discount and the discount link for attending a training session does not work anymore

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Moved from Community Center | Not monitored

Answer 1

Dear @Peterson, Bryan,

Thank you for reaching out, and I’m sorry to hear that you’re unable to use your exam discount. I understand how frustrating this can be, especially after attending the training session.

Please note that exam discounts from Microsoft training events are time‑bound and typically linked to the email address used during registration. Once the offer window has expired or the discount has already been redeemed, the discount link or automatic application will no longer work.

A few important points to keep in mind:

• For many Microsoft training events (such as Virtual Training Days or Ignite), the discount is automatically associated with your Microsoft Learn profile using the same email address registered for the event.
• The discount is usually applied automatically at the final stage of exam checkout.
• These discounts typically become available within a few business days after the training (often up to five business days).
• Each offer has a fixed validity period, and once expired, it cannot be reactivated.

In the meantime, I recommend:

1. Signing in to your Certification Dashboard using the same Microsoft account used for training registration.
2. Attempting to schedule the exam and checking the discount at the final checkout stage.

If the offer is still within its valid period but not applying correctly, please let me know so I can guide you on the appropriate support channel for further assistance. However, if the offer validity has already passed, it would no longer be possible to redeem it.

For reference: Vouchers and redeeming discounts

Thank you for your understanding and patience. I look forward to your reply so I can assist you further.