microsoft office opening

Question

hi Amoli here i am always facing an issue in opening microsoft office after every 6-7 days i have to uninsatll and reinstall microsoft office . i have microsoft office student 2016 version please help right now i have uninstalled microsoft office

Answer 1

@Amoli Kakkar

Which specific issue are you seeing in your Microsoft Office apps? Which error messages do you see? And which symptoms do you observe?

Answer 2

My email account is also blocked

Answer 3

Hello Amoli Kakkar,

I hope all is well.

Could you please share with me which Windows OS Version you are currently using?

I suggest the following remediation steps:

1. Full Clean Uninstall Office

Delete the Following Folders after Uninstalling the Office App
C:\Program Files\Microsoft Office

C:\Program Files (x86)\Microsoft Office
%appdata%\Microsoft
%localappdata%\Microsoft
C:\ProgramData\Microsoft
C:\Program Files\Common Files\Microsoft Shared

Important Note: Do NOT delete random shared folders (only Office-related ones)

Next, Clean Windows Credentials
Control Panel --> Credential Manager --> Remove entries like: MicrosoftOffice, Office16, ADAL, MSOID

I suggest using this tool Microsoft Support and Recovery Assistant (https://aka.ms/SaRA-OfficeUninstall)

Restart your PC before next step.

1. Download the Official Installer from Microsoft Portal.

Open https://portal.office.com/ or https://m365.cloud.microsoft/apps

Sign in with your Student Email/Account (Double Check: Make sure that your student account still having the required license. If not, check with your educational organization IT Department.
Download Microsoft Installer

That's it.

Good Luck,

Let me know if you faced any error messages or request for more details.

Regards,
M