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Sign-in failed Error code: AADSTS5000224

Edward Jun 0 Reputation points
2026-05-31T01:53:53.9433333+00:00

Hi, I can't login to my old Azure account no matter what I tried.

Error code: AADSTS5000224

The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in again. Error message: interaction_required: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID:<pii removed> Correlation ID: <pii removed> Timestamp: 2026-05-31 01:41:45Z

Subscription ID: <pii removed>

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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  1. AI answer

    2026-05-31T01:54:03.76+00:00

    Error AADSTS5000224 means the tenant being accessed is blocked or no longer available:

    AADSTS5000224 | NotAllowedTenantBlockedTenantFraud - We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support.

    Given this code and the message that the tenant has been deauthenticated and is no longer available, self-service recovery in the portal is not possible. The only supported path is to contact Microsoft support so the case can be investigated and, if applicable, escalated to the appropriate internal team (for example, Data Protection or tenant recovery) to determine whether the tenant can be restored.

    If there is a business impact and no admin access is available, the recommended pattern from similar lockout/tenant issues is to open a support ticket and work with support to restore access to the tenant.

    References:

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