screen and mouse pointer pause

Question

screen and mouse pointer pause again and again what should i do

Answer 1

Hi, I'm Bernard. I'm happy to help!

This issue occurs when there is system lag or slow PC performance. To confirm, have you noticed any changes before the issue starts? Have you installed any hardware or software that may trigger the issue? While waiting for your response, can you please check the System logs on the PC so I can further examine the root cause of the issue?

 

To share the System logs, please follow the steps in the link below:

 

Press the Windows key + X, then select "Event Viewer"

Click the drop-down of "Windows logs"

Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

On the right pane, click "Save Filtered Log File As..."

Save the System logs file to your desktop and share it by following the steps from the link:

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

 

Note: You can also use your preferred cloud storage to upload and share the logs.

Note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.