Cannot remove a blocked sender

Darren Rieger 0 Reputation points
2026-08-28T06:31:03.7833333+00:00

I am trying to remove an email address from my blocked senders in hotmail and it comes up with the error message 'couldn't save changes something went wrong please try again later' I have tried for two days and keep getting this message.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
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  1. SD - IA 177.8K Reputation points Independent Advisor
    2026-08-28T07:17:41.49+00:00

    Hi,

    I will help you out with this issue. I need some more details before in order to proceed.

    1. Are you using Outlook for Mac Legacy or Outlook 365?
    2. Who is the email service provider for the account?

    I look forward to hearing from you to get the results of the troubleshooting.

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