Draft email gone missing

Question

Hello I was using the Outlook app on my phone to write up an email. This email was being saved to my drafts as I was able to keep going back into the email.

I have now gone back in to continue the email however the email has now disappeared. I have tried to speak to customer support and they weren't able to help me. I didn't include a to email address as I didn't want this email to be sent until I had checked over it.

I have previously had emails get saved to my drafts even when they were as a mistake. They have then sat there for years. Now when I need an email saved to draft it hasn't saved.

I need urgent help as this email took me 2 hours to write and now I have no idea what I wrote in the email. I have tried looking up different words that were in the body of the email however I wasn't able to locate it.

This is just very frustrating because it has never happened before and now with a very important one it has happened.