BSOD after upgrade to Windows10 2004

Rohit Sharma 1 Reputation point
2020-08-19T05:53:09.997+00:00

All was fine until i upgraded to windows10 2004 version. I see below bug check that seems to come from TCPIP.sys - csrss.exe.

I use AMD mother board and seems the chipset drivers for intel gigabit lan is not available just yet for this windows version
https://www.gigabyte.com/Motherboard/X570-AORUS-PRO-rev-10/support#support-dl-driver-lan

Likewise i read Intel NIC drivers and Windows 2004 are broken for a some time now, and probably they are twiddling their thumbs? https://community.intel.com/t5/Ethernet-Products/Does-Intel-know-that-the-up-and-coming-Windows-10-2004-20H1-has/td-p/631243/page/2

Can someone please correct me and suggest what can do next?
Checked RAM, HD, driver updates etc

BUGCHECK_CODE: 109

BUGCHECK_P1: a39fd15a31c079c5

BUGCHECK_P2: b3b6dde084427869

BUGCHECK_P3: fffff80474710000

BUGCHECK_P4: d

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

PROCESS_NAME: csrss.exe

STACK_TEXT:
ffffae0ad3e0be28 0000000000000000 : 0000000000000109 a39fd15a31c079c5 b3b6dde084427869 fffff80474710000 : nt!KeBugCheckEx

SYMBOL_NAME: tcpip!_imp_FltGetFileNameInformationUnsafe+0

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 0

FAILURE_BUCKET_ID: 0x109_d_tcpip!_imp_FltGetFileNameInformationUnsafe

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e0974e22-9376-95cb-08f7-d7be5c50af65}

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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  1. Molly Lu 846 Reputation points Microsoft Vendor
    2020-08-19T09:35:28.197+00:00

    Hi,

    Welcome to Microsoft Q&A.

    Try following methods for trouble-shooting :
    1 . Try disable 3rd party antivirus software and check to see if you can fix the error.

    2 . System File Checker will auto replace System Files including CSRSS.EXE.
    Run following command in an elevated Command Prompt
    SFC/Scannow

    3 . Keep the system updated
    Check the available security patches and system updates in Settings --> Update&Security --> check for updates

    4 . Update drivers for graphics cards and network cards

    I also find a similar case and you can refer to the link below:
    https://social.technet.microsoft.com/Forums/en-US/8da7d78e-0abf-4185-8906-5194c2a9864a/please-help-bsod-because-of-tcpipsys?forum=itprovistanetworking

    Please remember to accept the reply as answer if it helps.

    Best regards,
    Molly


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