teams trial phone plan

IBN 4,416

Hello Teams Community,

Please I need your help on this issue.

We are unable to get numbers for the Teams phone trial and would like assistance in doing so.

I want to start a trial and begin testing calls from teams.

I was able to set up a Teams Phone Trial License today as shown below:

When i tried to get number for the Teams phone trial i got the error below:

While on my 365 admin Centre, i have the following licenses below:

1 answer

JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor

2022-03-07T10:02:20.75+00:00

Hi @IBN

Teams trial phone plan is not enough to complete your steps.

Please make sure you've purchased Teams Calling Plan bundle licenses. For more information, you could refer to:

https://learn.microsoft.com/en-us/microsoftteams/business-voice/set-up-overview

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JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor

2022-03-11T10:08:20.197+00:00

@IBN

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.

IBN 4,416 Reputation points

2022-03-14T11:07:57.52+00:00

Thank you for your reply.

I have set up a trial for common call plan.

However, I accidentally selected Barbados instead of Canada and cannot change the service usage address – help please.

JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor

2022-03-17T09:09:44.857+00:00

Hi @IBN

I am afraid there is no way to change the service usage address once you have selected it. Maybe you could open a support a ticket to Microsoft to seek more help from them.

IBN 4,416 Reputation points

2022-03-23T08:37:21.147+00:00

Thank you for your reply.

But i will like to confirm something.

if I got a paid teams phone plan if I would be able to see the call plan – add on. Our microsoft365 account is tied to Barbados.

JimmyYang-MSFT 53,851 Reputation points Microsoft Vendor

2022-04-01T06:50:06.573+00:00

if I got a paid teams phone plan if I would be able to see the call plan

Do you mean "if I got a paid teams phone plan， would I be able to see the call plan?"

If so, the answer is yes! You must first purchase a Phone System add-on license.

Surya kumar 345 Reputation points

2023-07-19T15:06:33.9233333+00:00

@JimmyYang-MSFT Do we have any trials for calling plan so that we can order phone numbers in teams admin center?
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