Take a look at the wsyncmanager.log initially for more details on the sync failure.
Software Update point - critical
Software update point is in critical state.
SMS_WSUS_SYNC_MANAGER/CONTROL_MANAGER/CONFIGURATION_MANAGER are in critical state.
Don't know what is the problem.
Suddenly, software update point went into critical state.
Could any one help on this issue, please..!!!
5 answers
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Fiona Yan-MSFT 2,311 Reputation points
2020-08-28T06:18:38.863+00:00 Hi,
Thanks for posting in Q&A.
1.For the critical state of the SMS_WSUS_SYNC_MANAGER, could we check wsyncmgr.log on the site server to see if the synchronization is good?
2.For the critical state of the SMS_WSUS_CONTROL_MANAGER,could we check the WSUSCtrl.log on our site server to see whether the WSUS is healthy or not?
3.For the critical state of the SMS_WSUS_CONFIGURATION_MANAGER ,may we check the WCM.log on our site server to see if the SUP configuration and connections with our WSUS server is good?
4. Also,may we try to see if we could successfully open the WSUS console?Hope this could help you.
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Dipak Pathak 2 Reputation points
2020-08-30T13:18:16.937+00:00 Went through the logs you provided and looks similar in this post. Please check this out if helps.
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ravi kiran 1 Reputation point
2020-09-12T07:57:20.38+00:00 Hi
Thank you for posting for Microsoft Q/A
please check the services and please check the iis in WSUS pool please restart the component service. -
Amit Kumar Singh 121 Reputation points
2020-09-14T09:32:14.057+00:00 KRISHNA CHAITANYA GADUPA,
Looks like the issue is resolved. we can close the conversation. Please raise if any issues still persist.
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