This blog will help you. https://www.enhansoft.com/updated-troubleshoot-configmgr-hardware-inventory-issues/
SCCM hardware Scan showing blank one of cilent
one of windows 2019 client doesn't shows hardware inventory and the hardware scan is showing blank.
but software Scan is working.
I have reinstalled the SCCM agent still same
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AllenLiu-MSFT 43,061 Reputation points Microsoft Vendor
2020-09-04T02:57:16.717+00:00 @bala198222
Thank you for posting in Microsoft Q&A forum.
It seems the inventory is running, what's the end does the log like? The common log should like:
But the log InventoryVersionNumber for '{00000000-0000-0000-0000-000000000001}' not found is not common, you may check the resultant client settings on the problem machine to see if hardware inventory is enabled for this client(right click the client > client setting > resultant client settings):
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