Share via

Wsus client not showing in WSUS server- 0x8024401C error

mr.X 6 Reputation points
2022-06-01T06:24:49.137+00:00

got a windows domain environment.

got more than 100 clients- all are server2016 OS.. all shows up in WSUS , except 1 client (2016 server)

wsus configured with gpo.
no issues from wsus server side - because all clients connects/shows up properly except one.

things checked in problematic client machine :
* wsus gpo shows up in gpresult /r
* checked registery - shows up wsus server name
* can telnet nameofwsus:8530
* can telnet ipofwsus:8530
* can telnet fqdn ofwsus:8530
* can telnet to port 80 as well
* can ping to wsus

  • only problem i found is : if i open edge - i cannot browse to http://wsusservername:8530
    it shows cannot reach the page. = tried with wsusserver / fqdn

when i try to do updates or force report to wsus : getting 0x8024401C error
tried stopping BITS/windows updates/clearing software distribution folder = did not work .

any other ideas ?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,641 questions
Windows Server PowerShell
Windows Server PowerShell
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.PowerShell: A family of Microsoft task automation and configuration management frameworks consisting of a command-line shell and associated scripting language.
5,463 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Rita Hu -MSFT 9,631 Reputation points
    2022-06-01T09:31:52.353+00:00

    @mr.X
    Thanks for your posting on Q&A.

    We recommended to check the connection between WSUS server and the device by browe the following URL:
    Open the IE browser and print the URL http://WSUS Server:8530/selfupdate/iuident.cab.
    You will get a iuident.cab file if the coonection is OK.

    Here is explanation of the error code:
    0x8024401C -2145107940 WU_E_PT_HTTP_STATUS_REQUEST_TIMEOUT Same as HTTP status 408 - the server timed out waiting for the request.

    It seems that the Server could not connect to the WSUS Server right now. Perhaps the WSUS is busy right now. Follow the below steps to clean up WSUS cache and configure the IIS and check whether it is helpful:

    Please try to run the Server Cleanup Wizard and follow the below link to maintenance WSUS:
    https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/windows-server-update-services-best-practices

    Hope the above will be helpful.

    Best regards,
    Rita

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  2. Adam J. Marshall 9,126 Reputation points MVP
    2022-06-01T12:37:53.127+00:00

    Best thing to do is run the client side script on the 1 2016 box.
    https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/

    If after running the client side script, it doesn't appear within 5 minutes (really it should appear within 1), then proceed down the troubleshooting part of the page.

    0 comments