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Teams Auto using incorrect device

IBN 4,511 Reputation points
2022-07-14T13:12:46.683+00:00

Hello

Please i need your help on this.

Teams keeps using the wrong output device on multiple devices.

So even when we select the correct device it still will not work.

Also when we try to make a test call everything works. When we try to make a call afterwards it stops working!!

Also the version of teams goes back to an older version 1.4 instead of the latest 1.5!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Kai Yao 37,791 Reputation points Moderator
    2022-07-15T05:44:52.113+00:00

    Hi @IBN

    Does it still not work in Teams on the web?
    Have you checked the suggestions in this link for troubleshooting?

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