Stuck while copying/deleting files

Question

Hey,

I recently got Windows 10 and I ran into a problem :
When I try to copy or delete files, the operation will sometimes stops with "0,00 elements/s" and then I can't cancel the operation (I can pause it but it doesn't do anything)

As additional information that might be useful : I have 3 internal hard drive
C: Drive for windows (SSD),
D: Drive for my documents and such
F: Drive for my programs (SSD)

When it happens :
-It seems to get stuck randomly during the operation (doesn't get stuck on a specific %)
-I can still access the files where the operation is happening
-Windows Explorer doesn't seems to use lots of memory after it get stuck

It's happened :
-while trying to delete some files on my 2TB internal Hard drive (D)
-while trying to copy videos on D drive from an external SD card
-while trying to copy files from my D drive to my F drive

What I have tried :
-Completely reinstalled windows from scratch

It seems that it mostly happens on my D drive and it would be easy to think it's the problem
However, it worked perfectly fine before I upgraded on windows 10 a few days ago, so I don't understand why it would act like that all of sudden.

Answer 1

Hi
You could try performing a chkdsk:
Open elevated Command Prompt
Type chkdsk D: /f /r /x
Press Enter.

Also, backup all your D drive data, and try formatting the D drive.

Check out information in Event Viewer to see if there’s any error massages.

Were there any hardware changes made recently? Might consider chances of physical damage.

Best regards.

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