Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,634 questions
4 answers
Sole Global Administrator locked out – MFA reset / Tenant Recovery required
I am the sole Global Administrator of a Microsoft 365 Business tenant and I am locked out due to an MFA issue. Microsoft Authenticator is no longer working for the administrator account. I have already tried Self-Service Password Reset. I can…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
2 answers
How I can avail free Trial Microsoft 365 E5 license to install for my practice and exam ! since in India its has no free trial ?
I am preparing for my MS-900 exam but need to explore the applications live so I need to install M365 E5 license for trial but in India it has no such option ? How can I avail it through developer program or any ways ? any can help me since pricing…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,476 questions
asked 2025-05-03T14:08:02.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Subrata Adhikary
0
Reputation points
answered 2026-08-29T22:08:42.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 27%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Woods
0
Reputation points
2 answers
Signing in to new account
A number is displayed on the Authenticator to add when opening the account. There is no sign of anywhere to add the number when opening it.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,933 questions
asked 2026-08-29T19:11:29.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
Kevin O'Donnell
0
Reputation points
answered 2026-08-29T22:01:38.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
177.8K
Reputation points
Independent Advisor
1 answer
DEFENDER question for microsoft 365 family
i HAVE downloaded microsoft 365 family. How do I download DEFENDER to each of the devices?
Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
73 questions
asked 2026-08-29T21:27:14.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 99%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
JENNIFER TATUM
0
Reputation points
answered 2026-08-29T22:00:56.07+00:00
EmilyS726
260K
Reputation points
Independent Advisor
1 answer
One Drive files not syncing
I am running windows 10 and the one drive icon is mission from the systems tray, but I see one drive in file explorer. All my file are in sync pending state. How can I make sure my files are synced before I upgrade to windows 11?
Windows for home | Windows 10 | Files, folders, and storage
23,582 questions
asked 2026-08-29T22:00:14.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 1%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Ayo Sanderson Wilson
0
Reputation points
answered 2026-08-29T22:00:30.1233333+00:00
AI answer
2 answers
MS Outlook: can't synchronize email accounts
Starting about a week ago, I have intermittently been having difficulty getting MS Outlook to synchronize with my email server. My ISP tells me that somehow Outlook is creating a cloud service redirect and failing to allow me to access the ISP email…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,521 questions
asked 2026-08-29T21:13:45.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 74%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Evan Samaritano
0
Reputation points
answered 2026-08-29T21:59:11.2466667+00:00
EmilyS726
260K
Reputation points
Independent Advisor
1 answer
windows 11 does not recognize my iphone nor ipod
just bought a new computer and windows 11 does not recognize my iphone or Ipod on itunes
Windows for home | Windows 11 | Devices and drivers
24,174 questions
asked 2026-08-29T21:55:56.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 44%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Abel Pena
0
Reputation points
answered 2026-08-29T21:56:09.0666667+00:00
AI answer
1 answer
Copilot Chat Long-Conversation Scrolling Experience Needs Immediate Attention
Copilot frequently generates responses that span multiple screens. Navigation through long responses should be as simple and reliable as navigation on the Microsoft Q&A website. On the Microsoft Q&A site, the Up Arrow and Down Arrow keys scroll…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,649 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Canary 29617.1000
Can't get the new 29648.1000 to install. I've tried a few times and it just says error. I click install all, it does its thing. Once its done it says it couldnt be completed and to try again. I'm not sure what else to do.
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 38%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
2 answers
Running a powershell command to verify that Defender Antivirus is turned on
Windows 11 26H2 26300.9278 Release Preview for 3-4 months now I've had notifications pop up that Defender Antivirus was Turned OFF. So I went from 25H2 Release Preview and did a clean install of 25H2 Public Release only to have the same notifications…
Windows Insider program | Windows Insider preview | Security, privacy, and accounts
asked 2026-08-28T15:02:52.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK1%3C/text%3E%3C/svg%3E)
kirbster 1
120
Reputation points
answered 2026-08-29T21:53:05.9333333+00:00
CrazyKats
18,650
Reputation points
Volunteer Moderator
2 answers
My annual subscription was due. The autopay did not go through and my mail account stopped receiving any mail.
I can't find any emails from Aug2-today. I can't even see MAIL on my laptop. what can I do?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,310 questions
asked 2026-08-29T21:13:25.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gwen Goldsmith
0
Reputation points
answered 2026-08-29T21:50:56.83+00:00
SD - IA
177.8K
Reputation points
Independent Advisor
6 answers
Microsoft Authenticator - Unable to recover 'your backup is not stored with this email'
I've recently factory reset my phone (OnePlus 5T) and am now unable to recover my backup. Before resetting my phone, I made sure that cloud backup was enabled and I'm sure the recovery account was assigned to my primary email account. However,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,302 questions
asked 2022-08-04T13:01:05.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 7.000000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Ben Stein
61
Reputation points
answered 2026-08-29T21:48:45.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
André Borgeld
431
Reputation points
2 answers
how to access my camera on this desktop computer
how to access my camera on this desktop for a zoom meeting
Windows for home | Windows 10 | Settings
21,800 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 99%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
4 answers
Cannot access NAS or map drives to NAS
For the past couple years I've had no problems accessing mapped drives on my NAS. This past week, I can't even access the network thru file explorer. I can access the NAS via my browser thru its ip address or thru its web page. But thru file explorer…
Windows for home | Windows 11 | Files, folders, and storage
11,649 questions
asked 2026-08-21T00:14:56.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kevin Pyle
0
Reputation points
answered 2026-08-29T21:48:41.05+00:00
Kevin Pyle
0
Reputation points
1 answer
how to fix sound that is locked
sound was working on laptop and now is locked. No sound available and it wont let me change it with fn buttons nor in settings.
Windows for home | Windows 11 | Settings
10,002 questions
asked 2026-08-29T21:04:46.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sherrill Bowring
0
Reputation points
answered 2026-08-29T21:43:51.7033333+00:00
SD - IA
177.8K
Reputation points
Independent Advisor
1 answer
Pinned Emails in Hotmail disappeared
I use an IPad as my computer. I use Outlook Hotmail for emails. Two weeks ago my Pinned emails disappeared. I had about 20. I have tried hard to get them back.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,017 questions
asked 2026-08-29T21:41:16.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 77%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Susan Wildermuth
10
Reputation points
answered 2026-08-29T21:41:30.2633333+00:00
AI answer
1 answer
How to fix Sorry, something went wrong Something happened on our end. Waiting a bit might help. ExceededMaxCardsPerAccountLimit/[Moderator's note: PII removed]
Hi I am trying to renew my microsoft 365 family pack subscription, while filling up the credit card details this error occurs Sorry, something went wrong Something happened on our end. Waiting a bit might help.…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,892 questions
asked 2026-08-29T06:33:24.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 82%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
NE Brothers
0
Reputation points
edited the question 2026-08-29T21:40:21.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
4,800
Reputation points Microsoft External Staff
Moderator
1 answer
World of tanks war chests not received
I bought some war chests on world of tanks and they have not appeared in my game, the order says complete but nothing in game !! I have bought before without any issues. why is this ?
Windows for home | Other | Gaming
4,214 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
2 answers
How do I disable OSK?.
I have pulled up the page for OSK and moved the buttons to "Never", but I still am getting the virtual keyboards with almost every new screen
Windows for home | Windows 11 | Desktop, Start, and personalization | Touch keyboard
asked 2026-03-22T20:54:58.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 24%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tim Perkins
0
Reputation points
commented 2026-08-29T21:35:08.31+00:00
Tim Perkins
0
Reputation points
1 answer
Outlook no longer recognizes my hotmail email address
I have a hotmail email address that I have used for the past 20 yrs. I was using it on my phone via the Outlook app. The emails started stalling so I deleted the app on my phone and reinstalled Outlook. After reinstalling Outlook, it does not even…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,256 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 33%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)