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Unable to access SharePoint synced files in file explorer

Unable to access SharePoint synced files in file explorer

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-08-31T10:06:15.81+00:00
commented 2026-09-01T04:00:44.5366667+00:00
Ana Le 2,340 Reputation points Independent Advisor
1 answer

Entra ID Conditional Access Device Compliance Lockout

Hi all, A new Conditional Access policy requiring compliant devices is locking out IT admins using non-domain-joined jump boxes. How can we use break-glass accounts and PowerShell to exclude emergency access accounts from Conditional Access? Tysm,…

Windows for business | Windows 365 Business
asked 2026-09-01T02:54:16.1233333+00:00
Farid Omar 0 Reputation points
answered 2026-09-01T03:52:58.06+00:00
Chen Tran 12,765 Reputation points Independent Advisor
1 answer

Closing workbooks in excel on my Ipad

How do I close a workbook on my iPad? The file is private information and every time I open Excel the workbooks are open. I need to figure out how to close them completely when I’m done working on them. Thank you

Microsoft 365 and Office | Excel | For home | iOS
asked 2026-08-31T21:29:13.7533333+00:00
Lyndell Kidd 0 Reputation points
answered 2026-09-01T03:52:26.57+00:00
Norah-L 9,655 Reputation points Microsoft External Staff Moderator
1 answer

Lost the Office 2019 professional license key

Hi, I uninstalled the office on my old desktop machine and was trying to install on my laptop and realized that the license key information is not available in the service section. I bought the license from Costco

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-31T22:43:17.6233333+00:00
Raj Kammari 0 Reputation points
edited an answer 2026-09-01T03:43:40.3766667+00:00
Norah-L 9,655 Reputation points Microsoft External Staff Moderator
2 answers

I can send or received emails as of about 10AM this morning.

My email is not working and I need to talk with a human being!

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-31T23:24:39.44+00:00
Grant Sadler 0 Reputation points
commented 2026-09-01T03:43:05.7166667+00:00
Elena-VH 1,320 Reputation points Independent Advisor
2 answers

Email bouncing

Microsoft 365 Email Delivery – Outgoing Emails Bouncing I am experiencing an issue with email delivery from my Microsoft 365 business email account. Several people have told me that emails I send are bouncing back or not being delivered. I need…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-31T18:10:45.1766667+00:00
Theresa Park 0 Reputation points
commented 2026-09-01T03:39:28.5+00:00
Elena-VH 1,320 Reputation points Independent Advisor
1 answer

Assigning colours within the SharePoint Modern calendar

Hi, I'm currently migrating a Classic SharePoint Calendar to Microsoft 365/Modern SharePoint. In the Classic experience, we used Calendar Overlays to colour code activities by brand, which made it easy to identify activity types at a glance. When…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-31T04:52:05.2033333+00:00
Olivia Crawford 0 Reputation points
commented 2026-09-01T03:38:13.0666667+00:00
Ana Le 2,340 Reputation points Independent Advisor
1 answer

Clipboard History not working

Hi, Clipboard History is not working in my laptop. Have enabled the options in clipboard system setting, but still the history clipboard doesnt work, and always show "Nothing here, Youll see your clipboard history here once you've copied…

Windows for home | Windows 11 | Input and language
asked 2026-09-01T02:51:49.83+00:00
answered 2026-09-01T03:37:32.16+00:00
Ramesh Srinivasan 85,685 Reputation points Independent Advisor
1 answer

unity games run through steam crash on startup

I have tested this with 4 different unity games (Big Walk, Among Us, PEAK, and DorankoWanko), all have the same problem. Cursor and first screen will load, either title screen or background etc, but it will not load further even after waiting. I have…

Windows for home | Windows 11 | Gaming
asked 2026-08-28T20:39:52.4266667+00:00
alittlewightfox 0 Reputation points
commented 2026-09-01T03:34:54.35+00:00
alittlewightfox 0 Reputation points
3 answers

Authenticator App issue

Hi there. I am trying to access a document on my PC sent to me from a government department in Western Australia. I am prompted to sign in to my Microsoft account with password, and then asked to provide a code from the Microsoft Authenticator App on my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-26T05:18:43.3566667+00:00
Geoff Pearson 0 Reputation points
commented 2026-09-01T03:32:47.9566667+00:00
Elena-VH 1,320 Reputation points Independent Advisor
2 answers

no display older emails in hotmail.com /outlook.com

Hi There, I no longer be able to see emails (hotmail.com) prior to Dec 22, 2025 since 2 days ago. Something has changed in display, but I was be able to search the topic prior Dec 22, 2025. It won't show all past emails in "Inbox" please help.

Outlook | Web | Outlook.com | Email
asked 2026-08-31T04:15:01.35+00:00
Yilin Dai 0 Reputation points
edited an answer 2026-09-01T03:32:07.4166667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
2 answers

how acces to microst 365

I don't can to microst 365, have. I have GPA.3323-8587-2147-96583..10

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-01T02:45:10.54+00:00
Elvira Espinoza 0 Reputation points
answered 2026-09-01T03:30:17.98+00:00
GsN5034 - IA 75,775 Reputation points Independent Advisor
1 answer

URGENT – Sole Global Administrator Locked Out Due to Lost Microsoft Authenticator – Data Protection / Tenant Recovery Needed

Hello Microsoft Support / Microsoft 365 Team, I urgently need assistance recovering access to our Microsoft 365 Business tenant. I am the sole Global Administrator of our Microsoft 365 tenant. I know the correct administrator username and password.…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-31T23:13:49.11+00:00
First One Group 0 Reputation points
edited an answer 2026-09-01T03:29:05.1833333+00:00
JeseminQH 270 Reputation points Independent Advisor
3 answers

Unable to access outlook, any help appreciated

Hi My outlook has stopped working this morning and have not been able to send or receive emails from my desktop or mobile app. When I try to log into outlook.live.com, I get this error: UTC Date: 2026-08-31T16:34:39.475Z Request ID:…

Outlook | Web | Outlook.com | Email
asked 2026-08-31T17:07:56.6333333+00:00
Christian Kaefer 0 Reputation points
commented 2026-09-01T03:26:27.73+00:00
Dinesh 5 Reputation points
1 answer

Change region of Microsoft 365 subscription

Hey, I have Microsoft 365 Family subscription from Jordan I want to change it to United States ragion my understanding is that I need to cancel my subscription at Jordan and then buy the United states region subscription My question is what will…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-01T02:32:41.54+00:00
Anas Alshwayat 0 Reputation points
answered 2026-09-01T03:22:13.0066667+00:00
GsN5034 - IA 75,775 Reputation points Independent Advisor
3 answers

Android OneNote app in offline mode, Sign In yields "Something went wrong. [9hehw]" message

Android OneNote application version 16.0.20326.20108 Microsoft Family 365 subscription Samsung S24 Ultra, Android 16. The phone is connecting fine with the internet. I've got a good data connection and am on wifi. As often happens, when I run the Android…

Microsoft 365 and Office | OneNote | Other | Android
asked 2026-08-27T14:19:41.1233333+00:00
Mark Messinger 110 Reputation points
edited a comment 2026-09-01T03:22:01.0933333+00:00
Mark Messinger 110 Reputation points
2 answers

Microsoft Outlook for MAC Updated Client Not able to send Emails with Attachment For Exchange 2019 Mailbox

It looks like Outlook (Legacy) and NEW is stuck trying to send an email from your Outbox to [Moderator note: Personally Identifiable Information removed] @contoso.com, and it's timing out with error code -1001 ("operation on the server timed out...…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2026-08-31T06:46:12+00:00
Muhammad Sohaib 20 Reputation points
commented 2026-09-01T03:21:30.8733333+00:00
JeseminQH 270 Reputation points Independent Advisor
3 answers

REPAIR NOW

Every time I open Microsoft Word, it tells me that I need to "repair now" and then it closes within 3 minutes. I have tried un-installing and re-installing the app and it still isn't working.

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-31T03:08:49.02+00:00
commented 2026-09-01T03:21:28.1266667+00:00
JeseminQH 270 Reputation points Independent Advisor
2 answers

New Azure Windows Server VM constantly drops connection

I spent the last few days setting up a new Windows 2019 Server VM (2019 was chosen to hopefully smooth over any compatibility issues with my existing Windows 2019 Server physical machine - especially importing two Hyper-V VMs). After days of backflips…

Windows for business | Windows Server | Networking | Network connectivity and file sharing
asked 2026-08-31T11:55:20.8833333+00:00
Kyler Jones 0 Reputation points
answered 2026-09-01T03:20:57.7766667+00:00
Harry Phan 29,755 Reputation points Independent Advisor
1 answer

Random bsods

So i just built this pc back in june and there wasn’t really any problems until like early-mid july when my pc started crashing for no reason, ive been trying to fix them for over a month now and i cant find a solution, ive gotten a ton of different…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-01T02:37:15.72+00:00
dxrstc 0 Reputation points
answered 2026-09-01T03:20:29.1666667+00:00
Jan J.23 13,755 Reputation points Independent Advisor