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Glossary

The most important terms can be looked up in this glossary.

A

  • Additional Service Commitments
    Service commitments that can be selected in addition to the standard service commitments.

B

  • Billing Base Period
    The period of time to which the Service Amount applies. For example, enter 1M here if the amount refers to one month or 12M if the amount refers to one year.
  • Billing Date
    The cut-off date by which service commitments to be billed are considered.
  • Billing line
    Shows the history of billing contract lines. When you post recurring bills, they're created from the billing proposal lines.
  • Billing Proposal
    The billing lines created using one or more billing templates become a billing proposal. The proposal is the basis for creating the contract invoices.
  • Billing Proposal Lines
    Proposal lines are a preview of the billing lines. Lines for the same contract line and different billing periods are combined in the invoice.
  • Billing Rhythm
    Specifies the rhythm at which the service commitments are billed. A Dateformula can be used to set the rhythm to, for example, monthly, quarterly or annual calculation.
  • Billing Template
    The Default name used to determine the service commitments to be billed.

C

  • Calculation Base %
    The percentage for calculating the price of the service commitment. 100% means that the price of the service is equal to the Calculation Base Amount.
  • Calculation Base Amount
    The base amount for calculating the price.
  • Calculation Base Type
    Indicates how the service commitment price is calculated. "Item Price" uses the list price that is stored on the item. "Document Price" uses the price from the sales document. Document Price and Discount uses the price and discount from the sales document.
  • Contract
    Contract refers to customer and vendor contracts.
  • Contract Deferrals
    Costs and revenues that are posted in a specific period but relate to a future period can be deferrals. These deferrals can be displayed across the board or per contract.
  • Contract line
    Services commitments assigned to a contract automatically create contract lines that you bill via the Recurring Billing page.
  • Contract Type
    Indicates the classification of the contract.
  • Contractor
    Customer or supplier for whom the contract is created.
  • Credit Memo Preview
    Function for creating a print preview for an unposted credit memo.
  • Customer Contract
    Customer Contracts can be used to retrieve and process customer-side service commitments before you bill customers.

D

  • Detail Overview
    Specifies whether the billing details for the contract are automatically output with invoices and credit memos.

E

  • End User
    The end user is the customer to whom the service commitments were sold. You specify end users for service objects.

I

  • Initial Term
    The Dateformula used to calculate the minimum term of service commitment. If the Initial Term is specified but you don't enter a Subsequent Term, the Service End Date is set to the end of the Initial Term.
  • Invoice Preview
    Action to create a print preview for an unposted invoice.
  • Invoicing Item
    An item so identified is used to bill extra service commitments sold for another item.
  • Invoicing Item No.
    Indicates which item in the contract invoice is used to bill for the periodic service in a service commitment package line.
  • Invoicing via
    Indicates whether the service is billed via a contract or sales document in a service commitment package line.

N

  • Next Billing Date
    Indicates the date of the next possible billing in service commitments and contract lines.

P

  • Posting document
    These documents are invoices or credit notes that aren't posted.
  • Price Group
    Specifies the customer price group (for example, in the service commitment package) that is considered in pricing the service commitments.

R

  • Recurring Billing
    This page first creates the billing proposal and then the posting documents.
  • Released
    Revenues and costs for contracts are deferred by default under certain conditions. If the deferrals were released, this is marked accordingly.

S

  • Sales Service Commitment
    Services that are part of a line in the quote or order.
  • Service Amount
    Indicates the amount of a service commitment minus the discount granted.
  • Service Commitment
    Service commitments represent obligations to customers and vendors.
  • Service Commitment Item
    Can be used in sales documents, but are charged exclusively through contracts.
  • Service Commitment Option
    Indicates whether a service commitment can be deposited for an item or whether it's an item for billing services.
  • Service Commitment Package
    Use to bundle service commitment package lines and manage price groups. Assign service commitment packages to items.
  • Service Commitment Package Line
    Specifications for service commitments are defined using the service commitment package line. When the item is entered in a quote or order, the specifications from the service commitment package line are applied to the service.
  • Service Commitment Start Formula
    Specifies the date from which a service commitment is valid using a formula. By using this Dateformula, the validity can be automatically set to, for example, the first of the following month. If the field remains empty, the service commitment is valid from delivery.
  • Service Commitment Template
    Serves as the default for a service commitment and can be selected in the service commitment package line.
  • Service End Date
    Indicates the date until which the service commitment is valid.
  • Service Object
    service objects represent a history of products sold to a customer. Service commitments are created in service objects.
  • Service Start Date
    The date from which the service commitments are valid and charged.
  • Subsequent Term
    Specifies a Dateformula for automatic renewal after the Initial Term and the rate at which "Cancellation Possible Until" and "Term Until" are updated. If the field is blank and either the Initial Term or the Notice Period is set at the same time, the Service End Date is automatically set to the expiration date of the Initial Term or the Notice Period.

U

  • Update Service Dates
    This action updates the cancellation dates.

V

  • Vendor Contract
    Vendor Contracts can be used to retrieve and process vendor-side service commitments before creating vendor posting documents.

Overview of subscription billing
Overview of usage based billing