Accounts receivable

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Use Accounts receivable to track customer invoices and incoming payments. You can create customer invoices that are based on sales orders or packing slips. You can also enter free text invoices that are not related to sales orders. You can receive payments by using several different payment types. These include bills of exchange, cash, checks, credit cards, and electronic payments. If your organization includes multiple legal entities, you can use centralized payments to record payments in a single legal entity on behalf of the other legal entities.

Use the Settle open transactions form to settle invoices with payments or credit notes. You can also enter payments and settle them in the Enter customer payments form. To view customer information, use the All customers list page and related forms. You can manage overdue balances, calculate interest, and generate collection letters by using the Collections list page and related forms.

Business processes

Business process diagram for Accounts receivable

Accounts receivable at a glance

Important tasks

Primary forms

Popular reports

Key tasks: Free text invoices

Accounts receivable parameters (form)

Free text invoice report (FreeTextInvoice)

Key tasks: Customer invoices

Customers (form)

Customer invoice report (SalesInvoice)

Key tasks: Collections

Free text invoice (form)

Customer invoice transactions report (CustInvoice)

Calculate interest and create interest notes

Journal voucher - Customer payment journal (form)

Customer account statement report (CustAccountStatementExt)

Create collection letters

Collections (form)

Customer aging report (CustAgingReport)

Integration of Accounts receivable

Accounts receivable can be integrated with the following modules and Microsoft products:

See also

Setting up and maintaining Accounts receivable

Working with Accounts receivable

Microsoft Dynamics AX reports