Scenario: Settle a partial customer payment that has discounts on credit notes

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Fabrikam allows for cash discounts on partial payments and for discounts on credit notes. For information about these setup parameters, see About parameters for settlements in Accounts receivable and Accounts receivable parameters (form).

Invoice for 1,000.00 and credit note for 100.00

Customer 4035 has an invoice for 1,000.00 and credit note for 100.00. Each has a 1 percent discount if it is paid in 14 days. Arnie can view this information in the Customer transactions form. (Click Accounts receivable > Common > Customers > All customers. Select customer 4035. On the Action Pane, click Transactions.)

Voucher	Transaction type	Date	Invoice	Amount in transaction currency debit	Amount in transaction currency credit	Balance	Currency
FTI-10050	Invoice	6/28/2015	10050	1,000.00		1,000.00	USD
CCRN-10050	Credit note	6/28/2015	CR-10050		100.00	-100.00	USD

Settle a credit note with an invoice

In the Customers form, on the Action Pane, Arnie clicks the Collect tab, and then clicks Settle open transactions. He can use the Settle open transactions form to view the cash discount dates and amounts. He marks the two documents, and then clicks Update to settle the transactions. There is a discount of -1.00 on the credit note, because Fabrikam allows for discounts on credit notes.

Mark	Use cash discount	Voucher	Account	Date	Due date	Invoice	Amount in transaction currency	Currency	Amount to settle
Selected	Normal	FTI-10050	4035	6/28/2015	7/28/2015	10050	1,000.00	USD	990.00
Selected	Normal	CCRN-10050	4035	6/28/2015	7/28/2015	CR-10050	-100.00	USD	-99.00

Discount information is shown at the bottom of the Settle open transactions form.

Cash discount date	7/12/2015
Cash discount amount	-1.00
Use cash discount	Normal
Cash discount taken	0.00
Cash discount amount to take	-1.00

The settlement will be 100.00, and will include a payment of 99.00 and a discount of 1.00.

See also

Accounts receivable parameters (form)

About parameters for settlements in Accounts receivable

Scenario: Settle a customer payment with an invoice

Scenario: Automatic settlement and prioritization

Scenario: Cash discount handling for overpayments

Scenario: Settle a partial customer payment and settle the final payment in full before the discount date

Scenario: Settle a partial customer payment before the discount date with a final payment after the discount date

Scenario: Settle a partial customer payment that has multiple discount periods

Scenario: Use one customer payment to settle multiple invoices that span multiple discount periods