Conditional Access templates

Conditional Access templates provide a convenient method to deploy new policies aligned with Microsoft recommendations. These templates are designed to provide maximum protection aligned with commonly used policies across various customer types and locations.

Screenshot that shows Conditional Access policies and templates in the Microsoft Entra admin center.

Template categories

Conditional Access policy templates are organized into the following categories:

Microsoft recommends these policies as the base for all organizations. We recommend these policies be deployed as a group.

Find these templates in the Microsoft Entra admin center > Protection > Conditional Access > Create new policy from templates. Select Show more to see all policy templates in each category.

Screenshot that shows how to create a Conditional Access policy from a preconfigured template in the Microsoft Entra admin center.


Conditional Access template policies will exclude only the user creating the policy from the template. If your organization needs to exclude other accounts, you will be able to modify the policy once they are created. You can find these policies in the Microsoft Entra admin center > Protection > Conditional Access > Policies. Select a policy to open the editor and modify the excluded users and groups to select accounts you want to exclude.

By default, each policy is created in report-only mode, we recommended organizations test and monitor usage, to ensure intended result, before turning on each policy.

Organizations can select individual policy templates and:

  • View a summary of the policy settings.
  • Edit, to customize based on organizational needs.
  • Export the JSON definition for use in programmatic workflows.
    • These JSON definitions can be edited and then imported on the main Conditional Access policies page using the Upload policy file option.

Other common policies

User exclusions

Conditional Access policies are powerful tools, we recommend excluding the following accounts from your policies:

  • Emergency access or break-glass accounts to prevent tenant-wide account lockout. In the unlikely scenario all administrators are locked out of your tenant, your emergency-access administrative account can be used to log into the tenant to take steps to recover access.
  • Service accounts and service principals, such as the Microsoft Entra Connect Sync Account. Service accounts are non-interactive accounts that aren't tied to any particular user. They're normally used by back-end services allowing programmatic access to applications, but are also used to sign in to systems for administrative purposes. Service accounts like these should be excluded since MFA can't be completed programmatically. Calls made by service principals won't be blocked by Conditional Access policies scoped to users. Use Conditional Access for workload identities to define policies targeting service principals.
    • If your organization has these accounts in use in scripts or code, consider replacing them with managed identities. As a temporary workaround, you can exclude these specific accounts from the baseline policy.

Next steps