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Tutorial: Microsoft Entra single sign-on (SSO) integration with Jive

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In this tutorial, you'll learn how to integrate Jive with Microsoft Entra ID. When you integrate Jive with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to Jive.
  • Enable your users to be automatically signed-in to Jive with their Microsoft Entra accounts.
  • Manage your accounts in one central location.

Prerequisites

To get started, you need the following items:

  • A Microsoft Entra subscription. If you don't have a subscription, you can get a free account.
  • Jive single sign-on (SSO) enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra SSO in a test environment.

To configure the integration of Jive into Microsoft Entra ID, you need to add Jive from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type Jive in the search box.
  4. Select Jive from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for Jive

Configure and test Microsoft Entra SSO with Jive using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in Jive.

To configure and test Microsoft Entra SSO with Jive, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure Jive SSO - to configure the single sign-on settings on application side.
    1. Create Jive test user - to have a counterpart of B.Simon in Jive that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

Follow these steps to enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > Jive > Single sign-on.

  3. On the Select a single sign-on method page, select SAML.

  4. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, enter the values for the following fields:

    a. In the Sign on URL text box, type a URL using the following pattern: https://<instance name>.jivecustom.com

    b. In the Identifier (Entity ID) text box, type a URL using the following pattern:

    https://<instance name>.jiveon.com

    Note

    These values are not real. Update these values with the actual Sign on URL and Identifier. Contact Jive Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  6. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.

    The Certificate download link

  7. On the Set up Jive section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

Create a Microsoft Entra test user

In this section, you'll create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you'll enable B.Simon to use single sign-on by granting access to Jive.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > Jive.
  3. In the app's overview page, select Users and groups.
  4. Select Add user/group, then select Users and groups in the Add Assignment dialog.
    1. In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
    2. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
    3. In the Add Assignment dialog, click the Assign button.

Configure Jive SSO

  1. To configure single sign-on on Jive side, sign-on to your Jive tenant as an administrator.

  2. In the menu on the top, Click SAML.

    Screenshot shows the SAML tab with Enabled selected.

    a. Select Enabled under the General tab.

    b. Click the SAVE ALL SAML SETTINGS button.

  3. Navigate to the IDP METADATA tab.

    Screenshot shows the SAML tab I D P METADATA selected.

    a. Copy the content of the downloaded metadata XML file, and then paste it into the Identity Provider (IDP) Metadata textbox.

    b. Click the SAVE ALL SAML SETTINGS button.

  4. Select USER ATTRIBUTE MAPPING tab.

    Screenshot shows the SAML tab with USER ATTRIBUTE MAPPING selected.

    a. In the Email textbox, copy and paste the attribute name of mail value.

    b. In the First Name textbox, copy and paste the attribute name of givenname value.

    c. In the Last Name textbox, copy and paste the attribute name of surname value.

Create Jive test user

The objective of this section is to create a user called Britta Simon in Jive. Jive supports automatic user provisioning, which is by default enabled. You can find more details here on how to configure automatic user provisioning.

If you need to create user manually, work with Jive Client support team to add the users in the Jive platform.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

  • Click on Test this application, this will redirect to Jive Sign-on URL where you can initiate the login flow.

  • Go to Jive Sign-on URL directly and initiate the login flow from there.

  • You can use Microsoft My Apps. When you click the Jive tile in the My Apps, this will redirect to Jive Sign-on URL. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure Jive you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.