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An AI system includes not only the technology, but also the people who use it, the people affected by it, and the environment in which it's deployed. Microsoft's Responsible AI FAQs are intended to help you understand how AI technology works, the choices system owners and users can make that influence system performance and behavior, and the importance of thinking about the whole system, including the technology, the people, and the environment. You can use Responsible AI FAQs to better understand specific AI systems and features that Microsoft develops.
Responsible AI FAQs are part of a broader effort to put Microsoft's AI principles into practice. To find out more, see Microsoft AI principles.
AI-driven features
Microsoft 365 Copilot Cowork contains a growing list of AI-driven features. To learn about the capabilities and impact of specific features, select an article in the list.
- Task execution across Microsoft 365 - Cowork sends emails, schedules meetings, creates documents, posts in Teams, and manages files based on your natural language instructions.
- Work context integration - You can attach emails, files, and calendar events to your conversation so Cowork has the context it needs to complete your request.
- Action approval - Cowork asks for your approval before performing sensitive actions such as sending an email or posting in a Teams channel.
- Conversation controls - You can pause, resume, or cancel Cowork's progress at any time, and provide thumbs up or thumbs down feedback on individual responses.
- Deep research - Synthesizes information from multiple sources to provide comprehensive research reports.
- Adaptive card generation - Creates structured, interactive card-based responses.
For detailed information about how these features use AI responsibly, see Responsible AI FAQ for Cowork.
About Cowork
Cowork carries out tasks on your behalf across Microsoft 365. You describe what you need in natural language, and Cowork does the work - sending emails, scheduling meetings, creating documents, posting in Teams, browsing the web, and managing files.
Cowork connects to your Outlook, Calendar, Teams, Work IQ, Microsoft 365, and Microsoft Learn services. It shows each step as it works, asks for your approval before sensitive actions, and lets you pause, resume, or cancel at any time.