Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,459 questions
2 answers
i have a free trial for one month but will like to cancel
i have a free trial for one month but will like to cancel
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-03T11:36:03.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 64%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Leticia chean
0
Reputation points
answered 2026-05-03T12:18:04.4333333+00:00
DaveM121
871.8K
Reputation points
Independent Advisor
3 answers
How do I create a new Outlook Classic Profile with the correct Data Files?
I have Outlook Classic installed (Office 2021) on my W11 desktop PC. I have one profile called "Outlook" that has the correct Data Files - and it works just fine. When I create a 2nd Profile, which I called "Dan 24 April 26", it does…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,001 questions
asked 2026-04-24T14:53:07.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dan McDermott
150
Reputation points
answered 2026-05-03T12:17:20.3633333+00:00
Dan McDermott
150
Reputation points
1 answer
Azure container app outbound address
We use a container app service with environment type of Workload profiles In the service's overview page, there are multiple outbound IP addresses assigned The container app accesses a key vault for secret values From the ket vault, using insights, I can…
Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
943 questions
asked 2026-05-03T12:16:50.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Assaf L
0
Reputation points
answered 2026-05-03T12:17:03.6066667+00:00
Q&A Assist
2 answers
Windows keeps saying that a threat is detected even after I deleted it
Hello, I am unsure on how I got this threat, but when my windows scans for any threats it says that it found a threat, even after I delete it, please help me remove this threat! I have windows 11 pro but not an activated windows. I recently got protonVPN…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
523 questions
asked 2026-05-03T11:59:47.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 77%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
wolf20102878
0
Reputation points
edited an answer 2026-05-03T12:14:52.49+00:00
_AW_
67,216
Reputation points
Volunteer Moderator
1 answer
Trojan:Win32/Cerdigent.A!dha
Getting a Trojan warning Trojan:Win32/Cerdigent.A!dha Looks like there are many getting this right now... Is it a false possitive?
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
523 questions
asked 2026-05-03T11:33:57.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Daniel Sandlund
0
Reputation points
edited a comment 2026-05-03T12:14:48.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Ralf Hartwig
0
Reputation points
3 answers
Unable to access an old email
I am currently trying to change my Instagram email to my current email that I use but I can't change it as it is connected to another email that has (@live.co.uk) at the end of it. And when i try to login on outlook, it says that it isn't accessible, so…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T10:54:51.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 40%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Gareth Lau
0
Reputation points
answered 2026-05-03T12:07:45.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
40,650
Reputation points
Independent Advisor
0 answers
få mail till mobilen
Hej jag får inte uppdaterade mail till mobilen. Outlook med hotmail fungerar i datorn men inte i mobilen.
Outlook | Web | Outlook.com | Email
8,361 questions
asked 2026-05-03T12:06:59.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Susanne Boström
0
Reputation points
asked 2026-05-03T12:06:59.2033333+00:00
Susanne Boström
0
Reputation points
1 answer
Trusted Signing Account → Identity Validation
I completed the Entra Verified ID credential issuance (scanned ID, took selfie) but the presentation link expired before the credential could be shared back. The portal shows Action Required but the link is expired. I need the verification reset so I can…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
761 questions
asked 2026-05-02T16:05:27.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 41%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Louis Sutherland
0
Reputation points
commented 2026-05-03T12:06:13.53+00:00
Nathan Roberts (SN)
11,116
Reputation points
Volunteer Moderator
2 answers
account linked to a zombie mail
When my laptop was set up on the store, they created a brand new account and linked it to a gmail account they made up on the spot. the gmail account is completely dead, bouncing back emails, and in disuse, and we didn't get access to the microsoft…
Windows for home | Windows 11 | Accounts, profiles, and login
9,005 questions
asked 2026-05-03T11:22:41.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 61%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Carlos Jose Moreno Vega
0
Reputation points
answered 2026-05-03T12:03:32.61+00:00
DaveM121
871.8K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
What issues did you run into when migrating from legacy LAPS to Windows LAPS?
We recently started moving from legacy LAPS to the newer Windows LAPS, and it hasn’t been as smooth as expected. Some machines don’t rotate passwords properly, and it feels like old policies or configs are still lingering in the background causing…
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-05-02T03:24:08.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 21%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Scott Truffle
20
Reputation points
accepted 2026-05-03T12:02:13.56+00:00
Scott Truffle
20
Reputation points
1 answer
Microsoft Azure Support Team Contact Me Please
Hey Can somebody from the Microsoft Azure Support Team contact me please privately. Thanks Regards Ruchita
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,740 questions
asked 2026-05-02T13:04:39.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 61%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Ruchita
20
Reputation points
commented 2026-05-03T11:57:05.55+00:00
Nathan Roberts (SN)
11,116
Reputation points
Volunteer Moderator
0 answers
Microsoft teams screen sharing preview not working
I am on a Mac and my screen sharing always worked fine but this week it won't show my screen on my end when I screen share, the other users can see it fine but I can't see it and I need to be able to see it. When I click away and get the little floating…
Microsoft Teams | Microsoft Teams Free | Calls
377 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 30%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
'Cerdigent' high-severity malware was detected
We have observed multiple incidents from this titled incident. In this incident we are observing this 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\ROOT\Certificates\DDFB16CD4931C973A2037D3FC83A4D7D775D05E4' and…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
1,714 questions
asked 2026-05-03T11:53:56.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 52%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sayed Ayaan Hussain
0
Reputation points
answered 2026-05-03T11:54:14.9466667+00:00
Q&A Assist
2 answers
My surface microsoft laoptop will not connect to my new canon pixma TR4755i printer
My surface laptop will not connect to my new canon pixma TR4755i printer. PLEASE CAN YOU HELP ME?
Windows for home | Windows 11 | Devices and drivers
22,726 questions
asked 2026-05-03T11:11:52.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 73%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Helen edginton
0
Reputation points
answered 2026-05-03T11:54:08.81+00:00
DaveM121
871.8K
Reputation points
Independent Advisor
1 answer
how to get certification email to share and how to share certification on linked in
how to get certification email to share and how to share certification on linked in
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
53,562 questions
asked 2026-05-03T11:46:07.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 33%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUB%3C/text%3E%3C/svg%3E)
Ujjwal Bansal
0
Reputation points
edited the question 2026-05-03T11:52:20.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
80,690
Reputation points
Volunteer Moderator
0 answers
Azure container app outbound address
I have a container app with multiple outbound IP addresses (Container app -> Overview -> Properties -> Networking -> Outbound Ip Adresses) This container app accesses a key vault to extract secrets When looking in the key vault insights I can…
Azure Container Apps
Azure Container Apps
An Azure service that provides a general-purpose, serverless container platform.
943 questions
0 answers
i cant register to microsoft event
On the Brink: Exposed - The Gamified Data Security Challenge
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,197 questions
asked 2026-05-03T11:50:45.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 46%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rani Shawli
0
Reputation points
asked 2026-05-03T11:50:45.27+00:00
Rani Shawli
0
Reputation points
1 answer
https://aka.ms/TenantLifecycle Trace ID: 4f078e71-f51d-4787-8a4e-d65fed132400 Correlation ID: 019deda6-8927-7695-b897-1d8fc42afa5f
I have use microsoft account previously. Not able to login wit my personal account now. it is showing me error https://aka.ms/TenantLifecycle Trace ID: 4f078e71-f51d-4787-8a4e-d65fed132400 Correlation ID: 019deda6-8927-7695-b897-1d8fc42afa5f. Please…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,295 questions
asked 2026-05-03T11:48:04.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
chetak singh
0
Reputation points
answered 2026-05-03T11:48:17.73+00:00
Q&A Assist
1 answer
Unable to cancel subscription
I am unable to cancel my free trial Visio subscription
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,180 questions
asked 2026-05-03T10:40:22.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 57.99999999999999%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jennifer Bokete
0
Reputation points
edited an answer 2026-05-03T11:48:00.77+00:00
Nathan Roberts (SN)
11,116
Reputation points
Volunteer Moderator
1 answer
how to fix table of contents issues in Word
Certain parts of the body of my document appear in the table of contents. It is set in normal style, it is set "body of text" in paragraph settings and it still appears in the contents. How do I fix this problem?
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,133 questions
asked 2026-05-03T10:54:33.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 8%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Csillingh
0
Reputation points
commented 2026-05-03T11:44:54.6866667+00:00
Suzanne S Barnhill
277.2K
Reputation points MVP
Volunteer Moderator