1,793,187 questions

Sort by: Updated
3 answers

I want to talk to an actual human who can help me

I lost my accounts a few months ago and i could get all of it back but my microsoft account. I can prove that its my account but i have to show it to a human because i have multiple emails that can prove it's mine but someone stole it from me. I'm so…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T18:05:40.49+00:00
szabo kornel 0 Reputation points
answered 2026-05-03T20:14:19.3966667+00:00
Mohamed Ali 0 Reputation points
2 answers

I have 25$ microsoft credits can I purchase robux with it?

I got a 25$ microsoft credit for the rewards and when I redeemed it, I didn't get the code I just got the credits may I have help? I also can't find robux digital gift cards on store if someone could also help with that. <3 I also live in australia if…

Windows for home | Windows 11 | Microsoft Store
asked 2026-03-07T02:53:59.45+00:00
James W 0 Reputation points
commented 2026-05-03T20:14:10.99+00:00
Tanish Bendi 0 Reputation points
1 answer

Verify loop with hotmail

I have been trying to log into my email stevenjcoster@hotmailcom with the correct password and face id. However, it sends a verify email to ******@hotmail.com. When I try to sign into ******@hotmail.com, it sends a verify email to ******@hotmail.com I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T19:31:29.5566667+00:00
Steven Coster 0 Reputation points
answered 2026-05-03T20:09:56.8433333+00:00
John Jefferson Doyon 67,840 Reputation points Independent Advisor
2 answers

Wi-Fi is not starting

Hi there, my wifi adapater keeps fading out it disappears randomly and also sometime bluetooth disappears but come back fine, but hardware seems because in pc diagnostic showed test passed to be fine it shows CODE 10/43. I have also attached event log…

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-03T19:34:26.73+00:00
Loyal Joshua 0 Reputation points
answered 2026-05-03T20:08:51.6033333+00:00
Ivan B 109K Reputation points Independent Advisor
0 answers

How do I get a BAA for HIPAA compliance for my version of Microsoft 365?

How do I get a BAA for HIPAA compliance for my version of Microsoft 365?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-03T18:58:03.0766667+00:00
Daniel Gossett 0 Reputation points
commented 2026-05-03T20:07:39.53+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
2 answers

Tenant object quota limited to 500 objects instead of 30000

Hi. We have a Microsoft EntraID Education tenant, synchronized with an Active Directory on Premise. Our objects limit is only 500 objects but should be 30000 with a verified domain. What is the problem ? We tried to get in touch with support, but it is…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-03T19:56:37.1666667+00:00
ZEPP Arnaud 0 Reputation points
answered 2026-05-03T20:06:39.7933333+00:00
ZEPP Arnaud 0 Reputation points
2 answers

Forced to buy Microsoft 365

I purchased Microsoft office 2024 (stand alone version) in May, 2025 and installed it on a new Mac desktop using the newest Apple operating system. The Office products worked great till yesterday when they all give an error if I try to edit/save them…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-03T19:22:56.8966667+00:00
Jan Fetler 0 Reputation points
answered 2026-05-03T20:06:04.7733333+00:00
Stefan Blom 339.2K Reputation points MVP Volunteer Moderator
1 answer

after replacing a dead battery in my lap top I am missing files in the vault

after replacing a dead battery in my lap top I am missing files in the vault. example in an excel workbook tab by year, 2025 and 2026 went missing with important data.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-03T13:45:03.7333333+00:00
michael bujnowski 0 Reputation points
commented 2026-05-03T20:05:47.3333333+00:00
michael bujnowski 0 Reputation points
0 answers

How to Get Refund for App Purchase

I bought an app on Microsoft Store but there is a problem with the app. As a result, the app is not working. How can I get a full refund? Where should I send my refund request?

Windows for home | Windows 11 | Apps
asked 2026-05-03T20:04:50.12+00:00
K K 0 Reputation points
3 answers

PC Manager Version 3.21.1.0 in Windows 11 Pro - Toolbox is missing - how do I get it back?

After recent Windows 11 Pro updates to my Dell PC, and PC Manager updates the prior toolbox that I used frequently is gone. There now are new icons on the left side such as AI Tools and Clawboard. How do it get the prior Toolbox back to easily be able to…

Windows for home | Windows 11 | Apps
asked 2026-05-01T02:06:28.8066667+00:00
Pauline T 0 Reputation points
commented 2026-05-03T20:03:05.2033333+00:00
Ivan B 109K Reputation points Independent Advisor
1 answer

Correção gramatical improcedente (Grammatical correction is unfounded.)

Como editar as correções gramaticais do Word, uma vez que ela aponta correções gramaticais que na verdade não se aplicam, pois o texto em si que essa correção aponta está certo. Como então editar essa correção? Contexto: Meu nome é Otávio e falo do…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-05-03T19:51:23.2033333+00:00
Otávio Alexandre Batista Dias 0 Reputation points
answered 2026-05-03T20:01:54.67+00:00
Stefan Blom 339.2K Reputation points MVP Volunteer Moderator
1 answer

Automatic update of work location on MS Teams using BSSID

Hi Teams, I have completed the below steps as per provided on Microsoft documentation to setup automatic update of work location on MS Teams. Places hierarchy (buildings/floors) is configured and visible in Teams BSSID mapping has been uploaded…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-05-03T20:00:23.7066667+00:00
Hafiz Shoaib 30 Reputation points
answered 2026-05-03T20:00:46.27+00:00
Q&A Assist
1 answer

Refund for a Subscription

I have been lead through circles trying to get a refund for an xbox subscription that I was charged on 05/02 and I want to cancel it today. Why can't I get a refund for something that I haven't used for A DAY. I'm getting a huge headache, and I just want…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-05-03T19:59:44.6566667+00:00
нαииαн ᴛᴀᴄᴏs 0 Reputation points
answered 2026-05-03T20:00:00.05+00:00
Q&A Assist
1 answer

My „Mail“ app is not working. No incoming emails comes through. How can I fix this?

My „Mail“ app is not working. As of 4/26/26 any emails sent to me do not appear. This occurred shortly after a European friend left my home to return to Germany. No emails from anywhere are arriving on my Mail app. No one can reach me. I deleted all…

Windows for home | Other | Email and communications
asked 2026-05-03T19:58:30.9+00:00
Mary Hardering 0 Reputation points
answered 2026-05-03T19:58:44.3633333+00:00
Q&A Assist
2 answers

How to remove Ransom messages from previously hacked Outlook

My email was hacked, and I already reset my password and set up 2-factor authentication. However, now all my old emails are not viewable as there is a ransom email message that displays for all new and old emails. It is also creating hundreds of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T17:30:20.8766667+00:00
Erin Singleton 0 Reputation points
commented 2026-05-03T19:57:56.4333333+00:00
EmilyS726 227.5K Reputation points Independent Advisor
1 answer

Mystery device "2.4G keyboard mouse" scrolls infinitely

A ghost device is appearing everytime I restart my computer. I can disable it temporarily by removing the device, but I can´t find a way to prevent it from reappearing when starting my pc again. I found the corresponding driver and uninstalled it, but to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-05-03T19:56:55.99+00:00
a 0 Reputation points
answered 2026-05-03T19:57:12.4133333+00:00
Q&A Assist
2 answers One of the answers was accepted by the question author.

After restart, Windows PowerShell opens and indicates to install the latest PowerShell.

I restarted my laptop and upon logging in, the Windows PowerShell screen had automatically opened, indicating “Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows." The next line indicates PS…

Windows for home | Windows 11 | Windows update
asked 2026-05-03T19:06:15.33+00:00
AThompson 20 Reputation points
accepted 2026-05-03T19:56:28.8533333+00:00
AThompson 20 Reputation points
2 answers

Task Manager not longer shows my GPU 1 after Windows Update 5/3/26, how do I fix this

Hello. Before I did the latest update to my Windows 11 on my pc, I used to see, in the Perforance area, both GPU 0 and GPU 1. After the update, it now only shows GPU 0. So, I researched the issue and concluded that I need to make sure my GPU drivers are…

Windows for home | Windows 11 | Windows update
asked 2026-05-03T18:45:08.9366667+00:00
Dude ItsMe 0 Reputation points
answered 2026-05-03T19:55:55.26+00:00
Ivan B 109K Reputation points Independent Advisor
2 answers

Can’t connect to One Drive

We couldn’t access one drive and changed the DNS from automatic to Google. Worked for a few days. Now stopped working again and with error code 0x8004de40. Reinstalled One Drive already. Restarted. Re ran it. Checked the firewall has one drive listed.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-03T19:19:42.1133333+00:00
Charlotte 0 Reputation points
commented 2026-05-03T19:55:29.2733333+00:00
John Jefferson Doyon 67,840 Reputation points Independent Advisor
2 answers

Camera Settings

How do I turn my camera on and get it started for recording? I have used my zoom before so I don't know why my camera is not on now.

Windows for home | Windows 11 | Settings
asked 2026-05-03T19:20:45.2+00:00
Kumia Thornton 0 Reputation points
answered 2026-05-03T19:55:07.24+00:00
EmilyS726 227.5K Reputation points Independent Advisor