21,957 questions
3 answers
I want to talk to an actual human who can help me
I lost my accounts a few months ago and i could get all of it back but my microsoft account. I can prove that its my account but i have to show it to a human because i have multiple emails that can prove it's mine but someone stole it from me. I'm so…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T18:05:40.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
szabo kornel
0
Reputation points
answered 2026-05-03T20:14:19.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohamed Ali
0
Reputation points
2 answers
I have 25$ microsoft credits can I purchase robux with it?
I got a 25$ microsoft credit for the rewards and when I redeemed it, I didn't get the code I just got the credits may I have help? I also can't find robux digital gift cards on store if someone could also help with that. <3 I also live in australia if…
Windows for home | Windows 11 | Microsoft Store
2,992 questions
asked 2026-03-07T02:53:59.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 48%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
James W
0
Reputation points
commented 2026-05-03T20:14:10.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 68%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tanish Bendi
0
Reputation points
1 answer
Verify loop with hotmail
I have been trying to log into my email stevenjcoster@hotmailcom with the correct password and face id. However, it sends a verify email to ******@hotmail.com. When I try to sign into ******@hotmail.com, it sends a verify email to ******@hotmail.com I…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T19:31:29.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Steven Coster
0
Reputation points
answered 2026-05-03T20:09:56.8433333+00:00
John Jefferson Doyon
67,840
Reputation points
Independent Advisor
2 answers
Wi-Fi is not starting
Hi there, my wifi adapater keeps fading out it disappears randomly and also sometime bluetooth disappears but come back fine, but hardware seems because in pc diagnostic showed test passed to be fine it shows CODE 10/43. I have also attached event log…
Windows for home | Windows 11 | Devices and drivers
22,731 questions
asked 2026-05-03T19:34:26.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
Loyal Joshua
0
Reputation points
answered 2026-05-03T20:08:51.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
109K
Reputation points
Independent Advisor
0 answers
How do I get a BAA for HIPAA compliance for my version of Microsoft 365?
How do I get a BAA for HIPAA compliance for my version of Microsoft 365?
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
6,886 questions
asked 2026-05-03T18:58:03.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Daniel Gossett
0
Reputation points
commented 2026-05-03T20:07:39.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 98%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kristen-L
12,580
Reputation points Microsoft External Staff
Moderator
2 answers
Tenant object quota limited to 500 objects instead of 30000
Hi. We have a Microsoft EntraID Education tenant, synchronized with an Active Directory on Premise. Our objects limit is only 500 objects but should be 30000 with a verified domain. What is the problem ? We tried to get in touch with support, but it is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,206 questions
asked 2026-05-03T19:56:37.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 93%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
ZEPP Arnaud
0
Reputation points
answered 2026-05-03T20:06:39.7933333+00:00
ZEPP Arnaud
0
Reputation points
2 answers
Forced to buy Microsoft 365
I purchased Microsoft office 2024 (stand alone version) in May, 2025 and installed it on a new Mac desktop using the newest Apple operating system. The Office products worked great till yesterday when they all give an error if I try to edit/save them…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,131 questions
asked 2026-05-03T19:22:56.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 1%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jan Fetler
0
Reputation points
answered 2026-05-03T20:06:04.7733333+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
1 answer
after replacing a dead battery in my lap top I am missing files in the vault
after replacing a dead battery in my lap top I am missing files in the vault. example in an excel workbook tab by year, 2025 and 2026 went missing with important data.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,289 questions
asked 2026-05-03T13:45:03.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 62%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
michael bujnowski
0
Reputation points
commented 2026-05-03T20:05:47.3333333+00:00
michael bujnowski
0
Reputation points
0 answers
How to Get Refund for App Purchase
I bought an app on Microsoft Store but there is a problem with the app. As a result, the app is not working. How can I get a full refund? Where should I send my refund request?
Windows for home | Windows 11 | Apps
2,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
3 answers
PC Manager Version 3.21.1.0 in Windows 11 Pro - Toolbox is missing - how do I get it back?
After recent Windows 11 Pro updates to my Dell PC, and PC Manager updates the prior toolbox that I used frequently is gone. There now are new icons on the left side such as AI Tools and Clawboard. How do it get the prior Toolbox back to easily be able to…
Windows for home | Windows 11 | Apps
2,076 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
1 answer
Correção gramatical improcedente (Grammatical correction is unfounded.)
Como editar as correções gramaticais do Word, uma vez que ela aponta correções gramaticais que na verdade não se aplicam, pois o texto em si que essa correção aponta está certo. Como então editar essa correção? Contexto: Meu nome é Otávio e falo do…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,934 questions
asked 2026-05-03T19:51:23.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOV%3C/text%3E%3C/svg%3E)
Otávio Alexandre Batista Dias
0
Reputation points
answered 2026-05-03T20:01:54.67+00:00
Stefan Blom
339.2K
Reputation points MVP
Volunteer Moderator
1 answer
Automatic update of work location on MS Teams using BSSID
Hi Teams, I have completed the below steps as per provided on Microsoft documentation to setup automatic update of work location on MS Teams. Places hierarchy (buildings/floors) is configured and visible in Teams BSSID mapping has been uploaded…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,007 questions
asked 2026-05-03T20:00:23.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 1%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hafiz Shoaib
30
Reputation points
answered 2026-05-03T20:00:46.27+00:00
Q&A Assist
1 answer
Refund for a Subscription
I have been lead through circles trying to get a refund for an xbox subscription that I was charged on 05/02 and I want to cancel it today. Why can't I get a refund for something that I haven't used for A DAY. I'm getting a huge headache, and I just want…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,828 questions
asked 2026-05-03T19:59:44.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
нαииαн ᴛᴀᴄᴏs
0
Reputation points
answered 2026-05-03T20:00:00.05+00:00
Q&A Assist
1 answer
My „Mail“ app is not working. No incoming emails comes through. How can I fix this?
My „Mail“ app is not working. As of 4/26/26 any emails sent to me do not appear. This occurred shortly after a European friend left my home to return to Germany. No emails from anywhere are arriving on my Mail app. No one can reach me. I deleted all…
Windows for home | Other | Email and communications
3,782 questions
asked 2026-05-03T19:58:30.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 0%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mary Hardering
0
Reputation points
answered 2026-05-03T19:58:44.3633333+00:00
Q&A Assist
2 answers
How to remove Ransom messages from previously hacked Outlook
My email was hacked, and I already reset my password and set up 2-factor authentication. However, now all my old emails are not viewable as there is a ransom email message that displays for all new and old emails. It is also creating hundreds of…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-03T17:30:20.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Erin Singleton
0
Reputation points
commented 2026-05-03T19:57:56.4333333+00:00
EmilyS726
227.5K
Reputation points
Independent Advisor
1 answer
Mystery device "2.4G keyboard mouse" scrolls infinitely
A ghost device is appearing everytime I restart my computer. I can disable it temporarily by removing the device, but I can´t find a way to prevent it from reappearing when starting my pc again. I found the corresponding driver and uninstalled it, but to…
Windows for home | Windows 11 | Devices and drivers
22,731 questions
asked 2026-05-03T19:56:55.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 42%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
a
0
Reputation points
answered 2026-05-03T19:57:12.4133333+00:00
Q&A Assist
2 answers
One of the answers was accepted by the question author.
After restart, Windows PowerShell opens and indicates to install the latest PowerShell.
I restarted my laptop and upon logging in, the Windows PowerShell screen had automatically opened, indicating “Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows." The next line indicates PS…
Windows for home | Windows 11 | Windows update
14,780 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 26%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Task Manager not longer shows my GPU 1 after Windows Update 5/3/26, how do I fix this
Hello. Before I did the latest update to my Windows 11 on my pc, I used to see, in the Perforance area, both GPU 0 and GPU 1. After the update, it now only shows GPU 0. So, I researched the issue and concluded that I need to make sure my GPU drivers are…
Windows for home | Windows 11 | Windows update
14,780 questions
asked 2026-05-03T18:45:08.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDI%3C/text%3E%3C/svg%3E)
Dude ItsMe
0
Reputation points
answered 2026-05-03T19:55:55.26+00:00
Ivan B
109K
Reputation points
Independent Advisor
2 answers
Can’t connect to One Drive
We couldn’t access one drive and changed the DNS from automatic to Google. Worked for a few days. Now stopped working again and with error code 0x8004de40. Reinstalled One Drive already. Restarted. Re ran it. Checked the firewall has one drive listed.…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
15,289 questions
asked 2026-05-03T19:19:42.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 76%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Charlotte
0
Reputation points
commented 2026-05-03T19:55:29.2733333+00:00
John Jefferson Doyon
67,840
Reputation points
Independent Advisor
2 answers
Camera Settings
How do I turn my camera on and get it started for recording? I have used my zoom before so I don't know why my camera is not on now.
Windows for home | Windows 11 | Settings
9,615 questions
asked 2026-05-03T19:20:45.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kumia Thornton
0
Reputation points
answered 2026-05-03T19:55:07.24+00:00
EmilyS726
227.5K
Reputation points
Independent Advisor