Forgotten Global Admin pasword

Frederiek Goemaere 1 Reputation point
2022-09-30T04:14:26.697+00:00

Hi,

Last week, I had to reset my only Global Admin account (I have to do that every 90 days) and II tought that I saved it into my password manager but I can’t find it anymore.

The GA account has MFA enabled, I receive a SMS on my cellphone when I log on. Can you do something with that for resetting my password?

Kind regards,

Frederiek

Microsoft Security | Microsoft Entra | Microsoft Entra ID
{count} votes

1 answer

Sort by: Most helpful
  1. risolis 8,741 Reputation points
    2022-09-30T06:11:46.083+00:00

    Hello @Frederiek Goemaere

    Thank you for your post on this community space.

    I fully understand your concern and for that reason I would like to address it by sharing the following URL down below:

    https://answers.microsoft.com/en-us/msoffice/forum/all/locked-out-of-global-admin-account/b84d85f6-d0b0-4947-adb8-a750faf919d0

    If further assistance is required please do not hesitate to let us know and we shall assist you.

    Have a good one!

    Cheers,

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.