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Backup Error A Shadow copy cannot be created VSS & SPP

Richard Forrester 6 Reputation points
2022-10-09T06:00:54.64+00:00

Hi There,

I installed the latest Win 11 update yesterday & tried to do my usual Sunday Back up to my external HD

My Ext HD's have the following memory available: 1 x 15.2Tb and 1 x 8.39 free space

I received the following error message

Any suggestions gratefully a248723-backup-error-message.pngccepted

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Limitless Technology 44,116 Reputation points
    2022-10-11T15:24:22.043+00:00

    Hi,

    As you appear to have enough space on the drive, please do the following:

    Check Status of VSS and SPP Services

    Open Run box and type "msc" in the Run prompt. Then hit the Enter key.

    In the Services windows, scroll down to locate Volume Shadow Copy Service and Software Protection Service.

    Double-click to open each of them, and make sure that their Startup status is set as follows: Volume Shadow Copy Service – Manual; Software Protection Service – Automatic (Delayed Start).

    Click on the Start button to manually start these services if they are not already started.

    Also, sometimes the third-party security services can cause an issue. Therefore, please temporarily disable your security software to see whether the problem is solved.

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