The username already exists in this folder

Question

I can't create a guest user in Microsoft azure active directory, it says the user is already in the folder, but i can't find any user on the azure AD or the AD from the syncing server. Please help.

Answer 1

Hi,

Can you do a search in the portal? Or via Azure powershell by using this command Get-AzureADUser -Filter "userPrincipalName eq '******@hakkers.com'"

Hope this helps.

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Answer 2

Hello there,

I would suggest you widen your search to the deleted user list too. After you delete a user, the account remains in a suspended state for 30 days. During that 30-day window, the user account can be restored, along with all its properties. After that 30-day window passes, the permanent deletion process is automatically started.

You can get the help of Powershell you make your search quicker. View Microsoft 365 user accounts with PowerShell https://learn.microsoft.com/en-us/microsoft-365/enterprise/view-user-accounts-with-microsoft-365-powershell?view=o365-worldwide

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