Azure Monitor ws

Question

We are testing to set up an Azure Monitor Workspace so that we can enable Azure Monitor managed service for Prometheus for an AKS cluster.
However, when we try to set up an Azure Monitor Workspace with our subscription we are getting "DependencyFailure" with no more information about what is failing.

We have used the following documentation:
https://learn.microsoft.com/en-us/azure/azure-monitor/essentials/azure-monitor-workspace-overview?tabs=cli
https://learn.microsoft.com/en-us/azure/azure-monitor/containers/container-insights-enable-aks?source=recommendations&tabs=portal-azure-monitor

Does anyone have any insights in to what could be the issue?

Thanks for any help!

Answer 1

Hello @IIF ,

Thank you for your post! I spoke to my team and based off your screenshots and investigation I did with our Azure Monitor Team, we think it's best for you to work more closely with our Support Engineers to get this issue resolved since we this product just went into Public Preview mode last week and will require assistance from our Azure Monitoring support pod.

If you already have a support plan then to find the root cause of the issue here, I recommend you reach the Azure technical support team by raising a support ticket as mentioned here.
Otherwise, if you don't have a support plan then to find the root cause of the issue here, please send an email with subject "Attn:Carlos" to AzCommunity@microsoft.com with your subscription ID and a link of this question for context and we will assist you with engaging Azure technical support.

Thank you again for your time and patience throughout this issue and I will be sure to escalate your support request accordingly to our Azure Monitoring support team.

Thanks,
Carlos V.