Synchronize Intune

Question

I have done a clean install on my device recently which is synchronize to Intune. Now I cannot sync my account and I'm getting this error.

Answer 1

That error means:
DeviceCapReached
MENROLL_E_DEVICECAPREACHED

User already enrolled in too many devices. Delete or unenroll old ones to fix this error. The user can fix it without admin help.

Do you have any Device Limits set? https://learn.microsoft.com/en-us/mem/intune/enrollment/enrollment-restrictions-set#create-a-device-limit-restriction

Answer 2

@Dahrel Salud ， Agree with Nick, For this error code "0x80180013", it means the device enroll limit has reached. We can see more error code description during MDM registration from the following link:
https://learn.microsoft.com/en-us/windows/win32/mdmreg/mdm-registration-constants

To fix this issue, we can delete , unenroll old devices or increase the Device limit which Nick mentioned.

Hope it can help.

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