Hi,
Can you enable the FW logging follow the steps over here, jj717291(v=ws.11).
If you do not see the port running or service is down not sure how the port will be listed in Netstat. Can you try a telnet from another server on that port - Telnet 10.x.x.x. -port 17002.
Also check if any Antivirus is blocking it?
Hope this helps.
JS
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