Incorrect password across domain

Question

Request for help: Thorny incorrect password error (server 2019 domain)

User password expired; remote user could not change password. I reset the password various times but user still cannot login.

• Lockout status tool verifies that the account is not locked out
• Tool verifies that there are no unexpected login attempts
• Verified all DCs are replicating password changes instantly
• Verified login attempts are hitting a DC
• Cannot login account to any PC in domain - same error
• Checking the password I am using visibly w/ show password in case of keyboard issue etc
• Tried logins with full UPN
• I did rejoin the domain w/ primary PC

Any ideas here? This is absolutely killing me - not sure what could be causing this.

Answer 1

Might check the system and replication event logs for clues, also check domain health via dcdiag, repamin tools. If further assistance is needed then please run;

Dcdiag /v /c /d /e /s:%computername% >C:\dcdiag.log (run on PDC emulator)
repadmin /showrepl >C:\repl.txt (run on any domain controller)
ipconfig /all > C:\dc1.txt (run on domain controller 1)
ipconfig /all > C:\dc2.txt (run on domain controller 2 if exists)
ipconfig /all > C:\dc3.txt (run on domain controller 3 if exists)
set > C:\problemworkstationvars.txt

then put unzipped text files up on OneDrive and share a link.

Answer 2

Sorry, there's nothing here in forums for that purpose. Shouldn't be anything in the files to worry about really but you can also start a case here with product support.
https://support.serviceshub.microsoft.com/supportforbusiness

--please don't forget to upvote and Accept as answer if the reply is helpful--