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Dear Sir or Madam,
The app Microsoft Powerpoint cannot be opened on my Macbook Pro. Even if I deleted the app and downloaded it again, it still does not work. However, other apps from Microsoft such as Word and Excel are working with no issues. I wonder if it is because I just updated the system of my Macbook Pro and the app is no longer compatible with the computer?
Please refer to the file attached for more details.
Best Regards,
Tianxiao
258017-microsoft-error-reporting-log-version.pdf
Btw, my Macbook is equipped with the Intel chip rather than M1
Please try the following troubleshooting steps:
"Microsoft PowerPoint has encountered a problem and needs to close" in PowerPoint for Mac startup
https://learn.microsoft.com/en-us/office/troubleshoot/powerpoint/fails-starting-powerpoint-mac
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If this is helpful please accept answer.
Hi, @Wen Tianxiao
Did you try the DillonJS approach? Is the problem solved?
