Dynamics Web Form Internal Notification Geo Routing

Question

I have internal notifications being sent after a web form is submitted. Unfortunately, the current setup means that enquiries from all global locations hit a single point of contact that needs to manually triage and forward queries to relevant people.

I would like to automate this based on geo location of the form submission.

I.e. Each pre-defined region has a contact assigned, when a form is submitted from that region, the assigned contact will receive the alert notifying them of the form fill in that region.

Does Dynamics Marketing contain relevant features for me to build this? Any helpful docs showing the process?

Thanks

Answer 1

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