Outlook invalid value for registry error

Question

Outlook invalid value for registry error

JUAN MARIN-RIVERA 1

I am using outlook office 365 and if I click on an email link in an email I get an 'Invalid value for registry' error message, I am looking for a registry fix. Please help.

Stuart Matthews 0 Reputation points

2024-02-14T01:56:06.3766667+00:00

Encountered the "Microsoft Outlook Invalid value for registry" error, was due to default apps within Windows being set to native "Mail" client instead of "Outlook"

2 answers

Your answer

Stuart Matthews 0 Reputation points

2024-02-14T01:56:06.3766667+00:00

Encountered the "Microsoft Outlook Invalid value for registry" error, was due to default apps within Windows being set to native "Mail" client instead of "Outlook"

Answer 1

Faery Fu-MSFT 19,751 Moderator

Hi @JUAN MARIN-RIVERA ,

For us to be able to isolate the cause of your concern, kindly provide the following information:
Can you open email via browser?
Does the issue occur on a specific email?
What the exact error you get?
Kindly provide a screenshot for us to get a better view of your concern.

I'd like to know if you have tried to perform running an Office repair, uninstall and reinstall the Office program? The following are basic steps that might isolate what is causing the issue and running a diagnostic tool might help resolve your concern. See this link for the steps that you need to perform.

If that doesn't help, check if it is related to corrupted profile, it is recommended to create a new profile to test.
I look forward to hearing from you!

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Faery Fu-MSFT 19,751 Reputation points Moderator

2022-12-05T08:41:03.007+00:00

Hi @JUAN MARIN-RIVERA ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Faery Fu-MSFT 19,751 Reputation points Moderator

2022-12-08T08:32:17.053+00:00

Hi @JUAN MARIN-RIVERA ,
Is there any update on this thread? If you need help on this, feel free to contact us.
JUAN MARIN-RIVERA 1 Reputation point

2022-12-09T21:12:10.46+00:00

The issue only appears while in Outlook and clicking on any email link. It works fine when clicking on the website link in the email. I am in a Federal Agency and we are working on an Enterprise license. Our technical Support attempted to reinstall Office and was not able to reinstall. I had to re-image the laptop and that did not solve the problem. I have at least three other laptops with the same problem. See the screenshot attached.
Faery Fu-MSFT 19,751 Reputation points Moderator

2022-12-14T09:42:29.437+00:00

Hi @JUAN MARIN-RIVERA ,
How do you reinstall Office?
Here is an official document for your reference: https://support.microsoft.com/en-us/office/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2
Faery Fu-MSFT 19,751 Reputation points Moderator

2022-12-27T06:49:35.453+00:00

Hi @JUAN MARIN-RIVERA ,
It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

Answer 2

Anonymous

It did not help, repairing the package

Share via

Outlook invalid value for registry error

2 answers

Your answer