Distribution Manager failed to find or create the defined share or folder

Question

Hi all. please, I need help with two errors I'm finding in a Distribution Point.

This DP was working normally, but a few days ago it started giving these two errors below:

10/7/2022 2:56:00 PM    Distributing content    Distribution Manager failed to find or create the defined share or folder (\\MYDP001.COMPANY.COM) on distribution point "["Display=\\MYDP001.COMPANY.COM\"]MSWNET:["SMS_SITE=PS1"]\\MYDP001.COMPANY.COM\" for distributing package "ABC00770".    Possible cause: Windows NT distribution points might not have at least one available NTFS drive.  Solution: Verify that there is at least one NTFS drive with enough free disk space to store the package. Then, verify that the distribution point directory exists, has the proper permissions, and is accessible.     Retry Interval is 30 minutes, number of retries left is 38.    Error    ABC00770    

10/7/2022 2:56:00 PM    Distributing content    Distribution Manager failed to find or create the defined share or folder (\\MYDP001.COMPANY.COM) on distribution point "["Display=\\MYDP001.COMPANY.COM\"]MSWNET:["SMS_SITE=PS1"]\\MYDP001.COMPANY.COM\" for distributing package "ABC00880".    Possible cause: Windows NT distribution points might not have at least one available NTFS drive.  Solution: Verify that there is at least one NTFS drive with enough free disk space to store the package. Then, verify that the distribution point directory exists, has the proper permissions, and is accessible.     Retry Interval is 30 minutes, number of retries left is 38.    Error    ABC00880   

Important details:

• The Site Server computer account is local Admin on this server (on DP)
• DP has only two disks, C: and D:, D: is where the DP files are stored and has 2TB of free space
• I validated the NTFS permissions in D: and they are OK
• I have already restarted the server and still the errors continue to appear
• If I create any new package in Site Server and distribute it to this DP it works perfectly
• All other packages I have in it are working, 100+ packages

I realized that the errors are not from common packages, but the standard SCCM Console and SCCM Client packages, ids are ABC00770 and ABC00880.

What could I do to resolve this error?

Answer 1

Hi @Patrick Mor ,

To narrow down the problem, we need more information.

1, Where did you get the above error? Did you check the distmgr .log? There may be any useful information in the logs.

2, How many DPs you have installed? This is a remote DP, right? Do other DPs have similar issues?

> I realized that the errors are not from common packages, but the standard SCCM Console and SCCM Client packages, ids are ABC00770 and ABC00880.

3, Which packages you are description? Can you find it under Software Library\Application Management\Packages? Could you please upload a screenshot for our reference?

If you can find them, please try to redistribute content or update distribution points.
This screenshot for your reference:

Looking forward to your feedback.

Best regards,
Cherry

Answer 2

Hi

I am very concerned about the progress on this issue. Do you have any further progress on this issue? If yes, feel free to let us know and we will do our best to assist you.

Looking forward to your feedback.

Best regards
Cherry

Answer 3

Hi,

I faced an issue very much related with yours. When I was trying to install DP, I got the same error: distribution manager failed to verify drive specified by user on distribution point.

Plus, in distrmgr.log, found this error: Drive E: is not valid. Error = 15

I thought it could be a network issue, firewall maybe. Turns out the problem was related to the missing Admin shares (Admin$, C$, E$). After changing AutoShareServer and AutoShareWks from 0 to 1 at HLM\System\CurrentControlSet\LanManServer\Parameters key and restart Server and Workstation services, the shares reappeared and DP was able to be installed.

hope that helps.

Thiago